Seems like we have another Ken Kovash Day.

The most common concern people in the Mozilla community seem to have about SUMO (support.mozilla.com) is its scope — Firefox Support. Therefore, I thought I should take a moment to address the background of the project, the current scope, and finally my personal view of its future.
The Background
Ever since the beginning of the Firefox project, [...]

Almost four months ago, one of my big dreams came true as I was hired by Mozilla to work as the project manager for the new Firefox Support project called SUMO (SUpport.MOzilla.com). It remember the strange, almost surreal (but very positive!) feeling I got when getting contacted and interviewed over the phone for the first [...]

Hur ser den svenska supporten ut för Mozilla? Finns det någon? Vi utvärderar just nu Mozillas community-support i olika länder och är bland annat intresserade av hur svenskar ser på situationen. Behövs svensk support, och i sådana fall i vilken utsträckning?
Om du bor i Sverige och talar svenska, delta i enkätundersökningen! Det tar inte mer [...]