Following up on my brief blog post the other day, I am currently in Mountain View to work from Mozilla’s main office. The main reason for this is that we had the pleasure of hiring Kadir Topal as the SUMO community manager. The plan is to get him properly introduced to all the people he’s [...]
Posts Tagged ‘sumo’
Let’s create that ideal world together!
John Slater recently hosted a brown bag about how to improve Mozilla’s web sites by making a clearer distinction between Mozilla, the non-profit organization, and Firefox, one of its products (and, of course, the most popular since it happens to be the best browser in the world!). He also posted a blog post about the [...]
Improve your karma: Help some Firefox users today!
Today, Firefox 3.6 will be released. From a support perspective, the big highlights of 3.6 are
Less crashes
Automatic plug-in update notifications
More win
It’s certainly a time for celebration (perhaps I’ll even have a beer despite the fact that it’s only Thursday!) — but it’s also an opportunity to help the many people that will try Firefox for [...]
žomg it’s a small community!
There is an old saying that we live in a small world. It turns out that this is true for the Mozilla community as well — and definitely in that same good way!
Matjaž Horvat is a perfect example: I’ve seen the guy at various Mozilla events such as MozCamp Barcelona, MozCamp Prague, and the Mozilla [...]
I have four words for you
Meeting fellow Mozillians at events like MozCamp is very much like meeting old friends: it’s familiar, energizing, and fun. MozCamp 2009 in Prague was no exception and left me with a lot of extra enthusiasm about being part of Mozilla.
This event was extra special from a SUMO point of view, because for the [...]
Marc Laporte coming to town
As many people already know, SUMO as a support web platform is built around open source software. For the knowledge base and forum, we use TikiWiki, an open-source PHP-based content management system. What fewer people might know is that SUMO is currently based on TikiWiki 1.10, which is almost two years old today. The latest [...]
I fell in love with Geneva
It’s Midsummer Eve in Sweden and I finally got some time to reflect on the fantastic weekend I had in Geneva together with other members of the Mozilla community. I was there to lead a discussion about SUMO and community support, with a focus on sharing experiences between the five local communities represented: Denmark, France, [...]
EU Inter-Community Meetup Tomorrow!
Tomorrow I’ll be traveling to Geneva for the first EU Inter-Community Meetup, arranged by no other than the hard-to-resist William Quiviger. I’m really looking forward to this event, which will focus on bringing together active communities from across Europe in the same city for a day of presentations, discussions and workshops. Also, I’ve never [...]
Firefox 3.5 — Upgrading the web once again
If you haven’t already, be sure to visit the coolest sub-domain of mozilla.org so far: hacks.mozilla.org.
The site was created to demonstrate what will be possible to do in Firefox 3.5 using open technologies. That is, technologies that are part of web standards like JavaScript and HTML — not proprietary plugins owned by single companies like, [...]
Mozilla Sweden Meetup — det BLEV kul!
After arriving safely in Skövde for The 5th International Conference on Open Source Systems (more on that later), I finally had some time to reflect on the Swedish Mozilla Meetup event in Stockholm last Tuesday, which was a fantastic opportunity to meet with enthusiastic Swedish Mozilla community members and others that were still just curious [...]
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