John Slater recently hosted a brown bag about how to improve Mozilla’s web sites by making a clearer distinction between Mozilla, the non-profit organization, and Firefox, one of its products (and, of course, the most popular since it happens to be the best browser in the world!). He also posted a blog post about the [...]
Posts Tagged ‘support’
Improve your karma: Help some Firefox users today!
Today, Firefox 3.6 will be released. From a support perspective, the big highlights of 3.6 are
Less crashes
Automatic plug-in update notifications
More win
It’s certainly a time for celebration (perhaps I’ll even have a beer despite the fact that it’s only Thursday!) — but it’s also an opportunity to help the many people that will try Firefox for [...]
I fell in love with Geneva
It’s Midsummer Eve in Sweden and I finally got some time to reflect on the fantastic weekend I had in Geneva together with other members of the Mozilla community. I was there to lead a discussion about SUMO and community support, with a focus on sharing experiences between the five local communities represented: Denmark, France, [...]
EU Inter-Community Meetup Tomorrow!
Tomorrow I’ll be traveling to Geneva for the first EU Inter-Community Meetup, arranged by no other than the hard-to-resist William Quiviger. I’m really looking forward to this event, which will focus on bringing together active communities from across Europe in the same city for a day of presentations, discussions and workshops. Also, I’ve never [...]
Nothing to see here, please move along
I regard myself as geeky enough that I should be able to solve computer problems myself, or at least with the help of some self-service online searching. However, there are times when I simply can’t figure it out. I don’t know if I’m slowly getting dumber as I’m getting older, or if I’m just getting [...]
Mozilla Sweden Meetup — det BLEV kul!
After arriving safely in Skövde for The 5th International Conference on Open Source Systems (more on that later), I finally had some time to reflect on the Swedish Mozilla Meetup event in Stockholm last Tuesday, which was a fantastic opportunity to meet with enthusiastic Swedish Mozilla community members and others that were still just curious [...]
Bli en del av Mozilla Sverige!
Är du intresserad av Mozilla och planerar att bli (eller kanske redan är!) mer involverad i Mozillas community? Kom till Stockholm imorgon kväll, tisdagen den 2 juni kl 18:00 och träffa några av oss för att lära dig mer! Eventet är fritt för alla, men vi har dock en gräns på 50 personer som kan [...]
MozCamp 2008 slides
Watch the slides from Kadir’s and my SUMO presentation at Mozilla Camp Europe 2008.
Because of the many animations and objects in the slides, this static HTML version of them don’t do the presentation justice. Also, I intentionally used mostly images and not much text, so it’s probably hard to understand this without the audio. William [...]
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