Tag Archives: service

Olympus technical service, color me impressed!

Quick follow-up on last week’s blog post about my bricked E-PM1: despite telling me on the phone that I should be expecting a four week service time, Olympus was able to service my camera within just two business days and have it sent back within a week! I’m impressed.

Surprisingly, they apparently had to repair the “main circuit board” to fix the issue. It really surprises me that a firmware update could have that kind of an impact on the hardware, but maybe this is an indication that there was something wrong with the camera from the very beginning.

Anyway, thanks Olympus for really quick service and for ensuring that I have a working camera over the summer!