As I mentioned previously, user experience (UX) design is one of my specific computer interests, and as the project lead for Mozilla’s Firefox support website, I obviously care a lot about website UX in particular.
DI.se, a Swedish financial website, is a good illustration of this. As with many other news websites today, they have a small toolbar strip at the start of each article with buttons for things like increasing the text size (something which can be really useful since most web designs tend to think that small fonts are more pretty than big fonts, and the average physical screen size of new laptops is only getting smaller).
DI.se’s article toolbar. Looks can be deceiving.
Now, the thing that makes DI.se worth pointing out as an example of particularly poor UX design is their decision to make the toolbar about as hard to hit as a housefly.
When you hover the mouse pointer over a toolbar button, the whole toolbar suddenly changes from the button-only, horizontal layout to a vertical one with text labels. This makes all toolbar buttons change place, and your first attempt to click on a button is surely going to be a miss.
Of course, I took the time to point this out to the DI.se webmaster over a year ago, but as with so many other popular websites, the webmaster didn’t respond, and, as is obvious by visiting their website today, didn’t think the problem was important enough to fix.
Maybe it isn’t a huge problem, but it is certainly annoying; especially since the website doesn’t even remember the text size you choose, so you have to redo the procedure every time you read an article!