Archive for the ‘Software’ Category

Olympus, learn how to use proactive support to cut down costs

Wow, I didn’t even think this was possible in the modern IT world where software is constantly getting more intuitive and user-focused, but apparently it’s still possible to completely brick a modern digital system camera by accident. All it takes is poorly written software in combination with poorly written documentation (and just a second of [...]

Firefox tip: Getting past the Wikipedia blackout

Wikipedia is joining the movement of protests against the SOPA/PIPA bills. Quoting their page linked to from every article today (Wednesday January 18):
What are SOPA and PIPA?
SOPA and PIPA represent two bills in the United States House of Representatives and the United States Senate respectively. SOPA is short for the “Stop Online Piracy Act,” and [...]

Random UX change for the sake of… change?

If you’re making a highly visible change in the operating system UI that affects every running application, it seems fair to ask that it’s done for a good reason and that there is empirical data that supports it. Or, if no empirical data is available, that the change is made to make the transition to [...]

Linux-humor

linux-humor, originally uploaded by David Tenser.

Björn hittar det roliga i den här bilden på två sekunder!

Nokia N900 impressions

I’ve been using the Nokia N900 for a couple of weeks now and I have both good and bad things to say about it. To give you an idea of what I’m comparing with, my previous phone was a Nokia N95. Here’s my list of impressions:
Pros

The screen is pretty good, and I rarely have a [...]

Marc Laporte coming to town

As many people already know, SUMO as a support web platform is built around open source software. For the knowledge base and forum, we use TikiWiki, an open-source PHP-based content management system. What fewer people might know is that SUMO is currently based on TikiWiki 1.10, which is almost two years old today. The latest [...]

Microsoft – Making it easier

Remember back in 1984, when people were using Word to compose their e-mail messages that were sent around to colleagues and friends? We’ll chances are people will keep doing that in 2014 as well.
We’ve made the decision to continue to use Word for creating e-mail messages because we believe it’s the best e-mail authoring [...]