1-855-466-4438.
Online Assistance and Customer Care. To view your Google Play balance, visit https://play.google.com/store/account. To speak to customer care, call us at 1-855-466-4438.
Contents
How do I contact Google Play for a refund?
Explore refund request options
- On your computer, go to play.google.com/store/account.
- Select Order History.
- Find the order you want to return.
- Select Request a refund or Report a problem and choose the option that describes your situation.
- Complete the form and note that you’d like a refund.
How do I report a problem with Google Play?
Let us know if you see an app or game that doesn’t follow the Google Play Developer Program Policy.
- Open the Google Play Store app .
- Go to the detail page for an app or game.
- Tap More. Flag as inappropriate.
- Choose a reason.
- Tap Submit.
Will Google pay refund money if scammed?
A refund is not initiated by Google Pay. Rather, the reimbursement is handled by the company with whom you transacted. To do so, you must call the company and give them a few transaction-related facts.Google Pay should be able to resolve your issue within 30 days at the most.
Why can’t I get a refund on Google Play?
Google Play refund policies state that Google does not offer refunds for most purchases unless they honor the 48-hour rule. If you want to attempt to get a refund after that timeframe, you should contact the app developer directly.
How do I contact Google Play by phone?
Online Assistance and Customer Care.
To view your Google Play balance, visit https://play.google.com/store/account. To speak to customer care, call us at 1-855-466-4438.
How do I contact Google?
– Customer Care number toll free at: 1-800-419-0157.
How do I cancel a Google payment?
You can cancel some subscriptions in Google Pay.
- Sign in to Subscriptions.
- Find the subscription you want to cancel and tap or click Manage.
- Choose Cancel subscription. If you don’t find this option, click Manage subscription to go to the Google product you subscribed through. You can cancel the subscription there.
How do I stop a Google payment?
If you no longer want to use Google Pay, you can close your Google Pay account:
- Open Google Pay .
- At the top right, tap your profile photo.
- Tap Close account.
- Uninstall the app from your phone.
What do I do if my Google Play payment is stuck?
Fix issues with orders or payments to merchants
- Step 1: Check transaction status. Open Google Pay .
- Step 2: Wait 3 days. Wait for your bank to complete the transaction.
- Step 3: Check bank statements. Sometimes banks take extra time to transfer money.
- Step 4: Report the transaction.
How do I remove credit card from Google Play?
Remove a payment method
- Open the Google Play app .
- At the top right, tap the profile icon.
- Tap Payments & subscriptions Payment methods More. Payment settings.
- If asked, sign in to Google Pay.
- Under the payment method you want to remove, tap Remove. Remove.
How do I get a refund?
If you are not happy with your purchase and want to request a refund from the merchant, here are the steps you need to take:
- Research the Refund Policy of the company.
- Check if your item is eligible for a refund.
- Pay attention to the deadlines.
- Check how you can contact the company.
- Write a Refund Request Letter.
How do you ask for a refund politely?
- Subject: Requesting a refund of my payment.
- Dir Sir or Madam,
- This letter serves as a formal request for a full refund on the product that I bought from your company, through your Online Store.
- I read your terms and conditions, and I am well aware that customers are entitled to a full refund for a defective product.
Does Google have a live chat?
You can use your Google account to both create a new account in LiveChat, as well as to log in. This will save you the need to remember yet another password and will allow you to easily access your LiveChat. You can also use Google’s 2-step verification to increase the security of your LiveChat.
What is a recovery number?
A recovery phone number or email address helps you reset your password if: You forget your password. Someone else is using your account. You’re locked out of your account for another reason.
Why is Google services charging my credit card?
When you check your bank account or card statement, you may see pending payment authorizations. These authorizations happen so Google can make sure the card is valid, and to check that you have enough funds in your account to make the purchase. You don’t pay for authorizations.
How do I remove my bank account from Google pay?
Change or remove a bank account
- Open Google Pay .
- At the top right, tap your photo. Bank account.
- Tap on the account you want to delete.
- Tap More. Remove account.
Why is my payment still processing on Google pay?
If a payment shows ‘pending’ status, it means that you cannot cancel it or take any further action on it. In case the payment has been stuck as ‘processing’ for a long time, the app will give you the transaction pending message.In certain cases, the payment may appear as ‘failed’.
How long does Google pay take to process payment?
With Google Pay balance, the transaction is usually quick. With your debit card, the transaction is usually quick. Sometimes, it may take up to 24 hours. With your bank account, the transaction takes up to 3–5 business days.
What happens if Google pay transaction failed but money debited?
The transaction failed but the amount got deducted from the bank account. Banks usually take up to 3 business days to add money back to your account. Please wait for your bank to complete the reversal. Refer to the bank account statement to verify if your transaction has been reversed.
Where is my Google Pay account?
You can find your Google Pay data online at pay.google.com, on the Google Pay app, and at myactivity.google.com. Transaction information: To see transactions made with your Virtual Account Number in stores or online, go to the Google Pay app.