VIZIO toll-free at (855) 472-7450 from 7 a.m. to 7 p.m. CT Monday through Friday, 9 a.m. to 6 p.m. CT Saturday and Sunday. Consumers can also visit the firm’s website www.vizio.com and click on “Safety Notice” for more information.
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Contents
How do I get in touch with Vizio?
Call Vizio Customer Service
You can reach them on (855) 833-3221. Keep in mind that their call center is open Monday through Friday, 7 a.m. to 11 p.m. During the weekends, it works from 9 a.m. to 6 p.m.
How long does Vizio warranty last?
one year
One-year limited warranty on parts and labor
VIZIO provides a warranty to the original purchaser of a new Product against defects in materials and workmanship for a period of one year of non-commercial usage and ninety (90) days of commercial use.
Is there a recall on Vizio Smart TV?
Vizio has issued a recall for repair of its 39- and 42-inch E-Series flat-screen HDTVs, due to a risk of the units tipping over. According to the official recall, the stand assembly on the units “can fail and cause the television to tip over unexpectedly, posing a risk of impact injury to the consumer.”
How do I know if my Vizio TV is under warranty?
To determine if this guarantee applies to your product, refer to the model’s product information page at www.vizio.com, look for the “zero bright pixel” guarantee on the box, or contact VIZIO Technical Support at the email address or telephone number below.
How do I reset my Vizio TV to factory settings?
How to Reset your VIZIO Smart TV
- Using the VIZIO remote, press the Menu button.
- Use the Arrow buttons on the remote to highlight System and press OK.
- Highlight Reset & Admin and press OK.
- Highlight Reset TV to Factory Defaults and press OK.
How can I control my Vizio TV without a remote?
The simplest way to turn on your television when you’ve lost or misplaced the remote is through the Vizio SmartCast app for iOS and Android. You can also control your TV without a remote using the remote app. That means that, even if you can’t find the remove, you can still be in control of the TV.
Can a Vizio TV be repaired?
VIZIO honors all in-warranty repairs either by replacing parts, or by replacing the unit. Consumers with out-of-warranty units always have the option to replace parts and repair – their decision comes down to cost.
What causes a Vizio TV screen to go black?
A Vizio TV screen may go black due to features such as ‘Screen Mute’ or ‘Sleep Timer’. It may also be a result of a loose/faulty connection, power issues, software error/bug or broken hardware. Most issues can be fixed by updating or resetting the TV, securing all cable or changing the TV settings.
Can you fix broken Vizio screen?
Nothing. Vizio’s warranty does not cover physical damage and this type of problem cannot be repaired. The panel of the display is not something that can be fixed. It would just need to be replaced.
How do I fix the black screen of death on my Vizio TV?
Turn off the television and unplug it. Press and hold the TV’s power button for 30 seconds. Release the power button and plug the television back in. If you’re trying to test the picture from a device like a cable box, swap it out for a different device.
Why won’t my Vizio TV turn on?
If your Vizio TV won’t turn on you need to reset it. Unplug your TV from the wall and wait a full 60 seconds. After the 60 seconds are up, plug your Vizio TV back in. This will soft reset your TV and it should power back on no problem!
Why does my Vizio TV just shut off?
A Vizio TV will turn off if ‘Auto Off’ is enabled, there is a power surge, the TV overheats, ‘CEC’ is enabled, the TV cable is loose, another device is interfering or the main board is broken. If it won’t turn off, it is likely the input device, overloaded internal memory or a malfunctioning remote.
Is Vizio customer service 24 hours?
Phone: Monday-Saturday 9am-7pm CT
Our agents are working hard to keep our customers connected, but wait times may be longer than usual. Many questions can be answered through the search function on support.vizio.com.
How long is a TV under warranty?
How Long are TVs Usually Covered Under a Manufacturer Warranty? TV manufacturer warranties typically last one year. Check out this table outlining popular TV manufacturers and their warranty terms.
Where is the 4 digit PIN on a Vizio TV?
If you’re pairing to a TV, you’ll see a 4 digit code displayed at the top of your screen. Simply type in that 4 digit code. *If you’re connecting to a sound bar, you’ll be asked to press a button on the sound bar itself to confirm the connection.
What is wrong with Vizio SmartCast?
The problem with your Vizio SmartCast could be the result of a simple software glitch which can be countered by a simple power cycle. Power cycling means completely restarting the module so all its temporary configurations get erased. When you turn it back on, it will re-initialize all the temporary settings.
Finding The Power Button
Vizio TVs manufactured in 2014 or later usually have a the power button the back of the TV on the same side where the input connections are. You can find the power button on the back of the TV by reaching around the lower left corner of the TV.
What is the average lifespan of a Vizio TV?
The average lifespan of an LED at maximum or close-to-maximum brightness is 40,000 to 60,000 hours, or 4.5 to 6.8 years. For sake of ease, let’s say it’s 5 to 7 years, with the understanding that you aren’t watching TV for 24 hours a day (I hope).
How much does it cost to get a Vizio TV fixed?
TV Repair Cost by Brand
| Brand | Cost to Repair Common Problems |
|---|---|
| LG | $75 – $400 |
| Hisense | $100 – $200 |
| Panasonic | $200 – $400 |
| Vizio | $200 – $400 |
How do I fix my Vizio Smart TV?
How to fix screen / picture / display issues
- Unplug the power cord from the outlet or the wall (whichever is more accessible).
- Hold the power button on the side of the TV down for 3-5 seconds.
- Plug the TV’s power cord back in, and power on the TV.