How Does Box Sync Work?

Box Sync is a feature that allows users to automatically sync files and folders between their Box account and their desktop. Any changes made on the desktop will be automatically sync’d to a user’s Box account. Box Sync supports both Windows and Mac operating systems.

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Does Box Sync store files locally?

Content that syncs down to your computer are available for offline access. If you make changes to the synced files locally, these changes automatically sync back up to your Box account. Note: Box Sync only supports syncing 100,000 files and up to 100GB to ensure best performance.

Is Box Sync being discontinued?

We will retire Box Sync mid-2020. We’ve followed this schedule for replacing Box Sync with Box Drive: 12/6/2019 – Box Drive available for download.

How often does Box Sync Sync?

Sync 4. x is automatically updated in the background – at this stage, usually up to twice a week. This means you continue to receive new features and bug fixes as we release them.

Does box drive automatically sync?

Drive automatically uploads the changes you made offline the next time you connect. (Unlike working with online files, marking content for offline use does take up hard drive space.) If you already use Sync, consider switching over to Box Drive.

Does Box Sync work both ways?

Box Sync is a feature that allows users to automatically sync files and folders between their Box account and their desktop. Any changes made on the desktop will be automatically sync’d to a user’s Box account. Box Sync supports both Windows and Mac operating systems.

Can you have both Box Sync and box drive?

Box Sync and Box Drive are two separate desktop applications that give you the ability to access Box content from your desktop environment. However, there are known issues with having both Box Sync and Box Drive installed on a single machine.
Switching from Box Sync to Box Drive.

Box Drive Box Sync
VDI (non-persistent) x

How do I migrate from Box Sync to box drive?

Before installing Box Drive, remove Box Sync, then log in to box.usu.edu, click on your initials at the top right, then click on Apps, type Box Drive in the search box, follow the links to download the application then install it.

What does red exclamation mark mean box?

problem items
Files and folders that have a red dot with a white exclamation mark next to them indicate problem items. These will usually not be saved to your Box account in the cloud. Follow this link to learn how to troubleshoot these issues. File/folder has been marked as a problem item.

How do I know if I have Box Sync?

Your specific version of Box Sync can be found on the Settings or Help tab from within the Box Sync Preferences. The Preferences window can be opened by right-clicking the Box Sync icon in your System Tray or Menu Bar and selecting Preferences.

Why is Box Sync so slow?

Box Sync may be slow due to the number of folders you have in Box Sync. Whenever you make a change, Box scans all of the files and folders to see if any other changes need to be reflected in Box Sync or the website.Find a folder you’d like to unsync, and right-click on it. Click on More Actions, then Unsync.

How long does it take for Box Sync to update?

Update process:
When Box Sync launches, and approximately every four hours thereafter, Box Sync checks to see if a new version of Box Sync is available.

How do I automatically upload files to box?

To create a new automated process on Box, follow these steps:

  1. In the Admin Console, in the lefthand navigation, click Content.
  2. When the Content Manager displays, click the Automation tab.
  3. Click Add New Automation.
  4. Enter a name for your automated process in the Automation name field.

How do I connect my box to my computer?

When logged into Box on the web, right-click on the folder (or click the arrow to the right of the folder name) and select the Sync Folder to Computer Option. The Box Sync folder for Windows users will have links to the Box Sync folder in Favorites as well as the Desktop.

How do I sync my box folder to my Desktop?

To mark a folder for Sync, navigate to your Box.com account and follow the steps below.

  1. Select a folder by clicking beside its name, or click the folder name to open the folder.
  2. Click Details in the sidebar.
  3. Click the Sync to Desktop slider to mark this folder for sync.

How do I make my box drive faster?

Log out of Box Drive and restart the application. Doing this will clear the cache, and may make files sync faster.

How do I add boxes to my Mac Finder?

If you use a Mac, you can access Box Drive by opening Finder. In the sidebar, navigate to Devices > Favorites > Box.

Where are box files stored locally?

Windows: C:Users<USERNAME>AppDataLocalBoxBoxcache. OS X: /Users//Library/Application Support/Box/Box/cache.

How do I download box tools?

Go to https://www.box.com/box-for-devices/ and download the appropriate Box Tools installer for your operating system. Run the Box Tools installer, and follow the prompts to install or update Box Tools on your computer.

How do I sync my box to my Mac?

Box Sync is a productivity tool that enables you to mirror data stored on Box to your desktop.
Mac install steps

  1. Download the Box Sync Installer DMG file.
  2. Open the DMG file when the download is complete.
  3. Drag the Box Sync app icon into your Applications folder.
  4. Double-click on Box Sync in your Applications folder.

What is the difference between box edit and box drive?

It lets you edit/open files transparently with desktop apps. Box Edit works with Microsoft document (Word, Excel, PowerPoint, etc.), PDF files, and others. Box Drive mounts all Box folders available to you as a network drive. Files are not downloaded from the cloud until you open them.