Account Number: Located on the top right corner of your bill. If you don’t know it, you will need to contact Virgin Mobile at 1-888-322-1122.
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Where can I find my Virgin Mobile account number?
You need to contact Virgin Mobile customer service to get your account number. It will be a 9-digit number. The passcode is usually the customer’s birthday in 6-digit format (2-digit month/2-digit day/2-digit year.
What happened to Virgin Mobile USA?
The Virgin Mobile USA service will be discontinued, and we are happy to announce that most of the existing Virgin Mobile customers will be transferred to our sister brand, Boost Mobile beginning in February.
Why can’t I log into my Virgin Mobile account?
If you are still unable to log into your account, please try the following: Go to Your Account and click on forgotten your email address and password and complete the instructions. If it shows it doesn’t recognise your account, don’t worry-go to the next step. Next, on Your Account, click on register now and complete.
How do I make a Virgin Mobile account?
How to register a Virgin Mobile account
- Visit the Your Account registration page.
- Enter your mobile number and select Continue.
- Enter the code we just sent to your mobile (keep in mind, the code’s case sensitive)
- Confirm your details and answer the security question.
- Enter your email address and create a new password.
How do I pay my Virgin Mobile bill online?
My Account app
- Download and open the My Account app.
- Hit Pay Now.
- Enter the Amount you want to pay.
- Hit Select a method of payment.
- Select a saved credit card (you have to be logged in) or enter relevant CC info.
- Review and submit.
Is Virgin Mobile closing in the UK?
Virgin Mobile is to close down its pay-as-you-go (PAYG) services from January 2022 in a move that impacts 123,000 customers.Alternatively, if you want to stay with Virgin Mobile and switch to one of its Sim-only or pay-monthly plans, haggle with it to see if it’ll match or beat a deal you’ve found elsewhere.
Is Virgin Mobile closing down in UK?
On 6 November 2019, it was announced that Virgin Mobile would end their 20-year contract with BT and EE, and would use Vodafone’s network from 2021, initially for five years.
What is Virgin Mobile number customer service?
0345 454 1111
Just give our Customer Care team a call on 150 from your Virgin Media Phone or Mobile, or call 0345 454 1111.
Are Virgin and EE the same company?
Right now, Virgin Mobile operates as a virtual network, and after years of piggybacking on EE for 3G and 4G coverage, it’s now running over to Vodafone for both 4G and 5G.The plan is that the larger company can offer a wider range of plans and packages, including all-in-one subscriptions for TV, broadband and 5G.
How do I access my Virgin Net email account?
To do this:
- Go to My Virgin Media and select Sign in.
- Enter your My Virgin Media username, this is the email address you gave us when you registered for My Virgin Media.
- Enter your My Virgin Media password.
- Once you’ve signed in, select the Main menu and click on Email.
Is Virgin Mobile shutting down?
In January 2020, Virgin Mobile announced that it would shut down, and transfer its remaining customers to Boost Mobile the following month in preparation for the Sprint and T-Mobile merger.
What network is Virgin Mobile on?
Virgin Media did already offer mobile services, but as an MVNO (mobile virtual network operator), which meant it used a different network’s mobile service to connect its customers. It currently uses Vodafone’s network – having originally used EE’s.
Who owns Virgin Mobile?
Virgin PlusParent organizations
Can I add a mobile phone to my Virgin Media account?
If you want to make the most of all Virgin Media has to offer, adding your Mobile to the Fixed My Virgin Mobile Account is a brilliant way to do it.Add your Virgin Mobile account number, your surname, tick “I am not a robot” and click “save”. Voila!
How do you take your mobile number with you?
How do I transfer my mobile number?
- Call or text your current provider to request a mobile PAC code. A PAC code should be given to you immediately over the phone or within two hours by text.
- Contact your new network and give them the PAC code.
- Check the SIM works in your phone and the new number has ported across.
How do I use STAC code Virgin Mobile?
Text ‘STAC’ and your date of birth (in DD/MM/YYYY format) to 75075 For example: STAC 01/03/1984. Call us on 789 from your Virgin Mobile or 0345 6000 789 ** from any other phone.
Can I change my Virgin Media mobile number?
You can change your Virgin Mobile number to an existing number from another operator. However, switching to another Virgin Mobile number is currently only possible through creating a new account.
How do I check my virgin bill?
You can view and download your current bill as a PDF by creating or signing in to Your Account. You’ll also have the option to see your last 12 months of bills and your VAT invoices so you can stay on top of your data.
Can I pay phone bill with cash?
Authorized payment locations accept cash, checks, money orders, advance payments, and deposits. These locations can’t accept credit card payments. A convenience fee is charged at all locations.
What happens if you don’t pay your Virgin Mobile bill?
Late payments and charges for Virgin Mobile
Mobile bills are due 14 days after the bill has been issued. The issue date and due date can all be found on your bill. If you pay your mobile bill late, or if your Direct Debit fails, your service will be suspended and you may incur some charges.