To re-set to the default factory settings, first power off the docking station, press the re-set button for more than 2 seconds, and then power on the docking station. Restores all parameters to factory defaults.
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How do I reset my docking station?
Reset the device – While un-docked you can reset the device by holding the power button for 30 seconds, and after it turns off, hold the volume-up button AND power button at the same time for 15 seconds. Once the screen flashes the Windows logo, continue holding the buttons down for another 15 seconds.
Why is my Dell docking station not working?
Verify if the device is detected in Windows Device Manager and that the correct device drivers are installed. Ensure that the docking station is connected securely to the notebook laptop. Try to disconnect and reconnect the docking station to the laptop. Check the USB ports.
How do you reset a Dell wd15 docking station?
You can reset the monitor by pressing the Menu button on the monitor itself, and selecting Restore Factory Settings. Or disconnect the monitor from your docking station and power off and on to reset.
Why is my docking station not working?
If you are experiencing problems with your docking station, clean the connections of the station. Accumulated dust and particles in or around connectors on the docking station can cause connection problems between the computer, external devices, and the docking station. Undock the computer from the docking station.
How do you reset a Dell WD19 docking station?
Dell Docking Station WD19 and WD19S link all your electronic devices to your laptop using a single USB Type-C (USB-C) cable.
| 1. | Audio line-out (WD19 only) |
|---|---|
| 2. | DisplayPort 1.4 |
| 3. | DisplayPort 1.4 |
| 4. | HDMI 2.0 |
| 5. | USB-C 3.1 Gen1 with DP 1.4 |
Why won’t my docking station recognize my monitors?
If your Windows laptop is working but you cannot get the screens to display on your external monitor, and you have verified that all your cables are tightly connected, you may need to power-cycle your Dell docking station. This issue often occurs after a power outage.
Why does my docking station not recognize second monitor?
A buggy, outdated, or corrupted graphics driver may be one of the main reasons why Windows 10 won’t detect your second PC monitor. To resolve this issue, you can update, reinstall, or roll back the driver to a previous version to fix and restore the connection between your computer and the second monitor.
Can a docking station go bad?
USB ports do go bad and it seems that their shelf life may be far shorter than the devices they support. Check out your warranty to see if the docking station could be replaced.
power button
Identifying Parts and Features. NOTE: The dock button is designed to replicate your system’s power button. If you connect the Dell Docking Station WD19 to supported Dell computers, the dock button works like your computer’s power button and you can use it to power on/sleep/force shutdown the computer.
How do you power cycle a Dell docking station?
Remove the Docking Station USB-C or Thunderbolt cable from the computer. Unplug AC power from the Docking Station. Drain any remaining power to the Docking Station by holding the power button for 30 seconds. Plug AC power into the Docking Station.
How do I know if my Dell docking station is working?
Confirm Software Connection
- Click on the bottom right arrow to show the ThunderBolt Software Icon.
- Click on View Attached Devices.
- Click on the one that says Dell Thunderbolt Dock/Cable.
- Confirm it says Connected where Connection Status is.
- If it doesn’t. Double click on Not Connected.
- Change the setting to Always Connect.
How do I set up Dell dock WD19?
- Browse to the Dell Drivers & downloads page.
- Select the Operating System that is installed on the laptop.
- Download and install the latest drivers for the docking station.
- Restart the computer.
- After the driver update process is complete, connect the AC adapter to the Dell WD19 or WD19S docking station.
Where is Dell docking station in Device Manager?
You can view the devices installed on the docking station from the Device Manager window in System Properties. Right-click My Computer, Properties, then click the Hardware tab, and then the Device Manager button.
How do I turn on my docking station on my laptop?
That dock DOES have a power button on the dock itself which will allow you power on the connected laptop without having to open the laptop lid and press the on-board power button. Hope this helps!
How do I connect my Dell desktop to my docking station?
Connect the Ethernet cable. Connect other external USB devices (printer, external webcam, USB drive, and so on) to the docking station. Connect the power cable to the docking station. Note: Dell recommends using the power adapter that was provided with the docking station for optimal performance.
Does a docking station need to be plugged in?
Your docking station will first need to be plugged into power using the power adapter that came with it. Please try to use the original adapter to avoid any disruptions to your work. Begin connecting to your peripherals by plugging your mouse and keyboard into the USB ports on the back of the dock.
How do I update my Dell docking station?
Download the WD19 driver and firmware update from www.dell.com/support. Connect the dock to the system and start the tool in administrative mode. Wait for all the information to be entered in the various Graphical User Interface (GUI) panes. Update and Exit buttons are displayed in the bottom-right corner.
How do I get my Dell laptop to recognize my second monitor?
Force second display detection
- Open Settings.
- Click on System.
- Click on Display.
- Under the “Multiple displays” section, click the Detect button to connect to the external monitor.
- (Optional) Under the “Rearrange your displays” section, click the Detect button in the bottom-right corner (if applicable).
How do I reset my Dell docking station after a power outage?
To re-set to the default factory settings, first power off the docking station, press the re-set button for more than 2 seconds, and then power on the docking station. Restores all parameters to factory defaults.
Why are Dell docking stations so expensive?
Expensive hubs can handle more and handle it much faster.
The most advanced USB-C docking stations have newer ports with technologies, like Thunderbolt 3, that support faster charging and faster data transfer. The more expensive the laptop accessory, the more likely it is to support a high-resolution monitor, too.