Quick action
- Click on the person icon in the top right.
- Select ‘Orders’
- Enter your Order number and the email address used for placing the order.
- Click on ‘Search’
- Details of your order will be displayed.
Contents
How do I track my Samsung phone order?
Where’s My Order?
- If you have a Samsung account, go to My Orders page and check your order status.
- If you placed a guest order, go to Search Orders and enter your Order ID as well as your shipping address, billing address, zip code, or phone number.
How long does it take Samsung phone to ship?
Your order can take up to 24 hours to be processed and ships within one business day from confirmation. We ship Samsung products that are eligible for Standard Ground Shipping to all 50 states of the United States.
Does Samsung give you a tracking number?
You can find order number written on the confirmation email sent by Samsung.
What carrier does Samsung use?
Which carriers offer Carrier Financing on Samsung.com or the Shop Samsung App? Currently, you may select AT&T or Verizon for Carrier Financing on Samsung.com or the Shop Samsung App. Available carriers for Carrier Financing may change from time to time.
How long does Samsung Canada take to ship?
Shipping will take approximately 1 to 7 business days depending on your shipping location. What is the cost of shipping for the Phone? A shipping fee of $7 CAD will be added per order within Canada. The shipping fee will be automatically added to your order at the time of order submission.
How do I cancel a preorder on Samsung?
How do I change or cancel an order?
- Go to My Orders.
- Click CANCEL ITEM and select your reason.
- Place your order again on Samsung.com or the Samsung Shop app.
- Note: Any promo codes used in that purchase can be reused within one to two hours after the order was cancelled.
Do Samsung deliver on weekends?
Delivery. The delivery of your newly purchased products will take place between Monday to Friday within normal business hours (9am to 6pm) (except Saturdays, Sundays and public holidays).
Where are Samsung phones shipped from?
Most of Samsung’s global supply, including for markets like North America and Europe, comes from Vietnam. India not only has Samsung’s biggest mobile factory, but it’s also the largest mobile phone manufacturing unit in the world based on production capacity.
Does Samsung delivery require signature?
Since they are requiring an “Indirect Signature”, that means that anyone can sign. It also means that you can leave a note for the driver authorizing them to leave the package in the first delivery attempt.
How do I contact Samsung?
- Give us a call 1-800-SAMSUNG (1-800-726-7864)
- Mobile Support 8 AM – 12 AM EST 7 days a week.
- Home Electronics & Appliance Support 8 AM – 12 AM EST M-F 9 AM – 6 PM EST Sat, Closed Sunday.
- IT/Computing Support 8 AM – 9 PM EST, Mon – Fri Closed Sat-Sun.
- Order Support Order Help.
Can you return Samsung phone?
Samsung will return your item for free, subject to certain restrictions. After returning your device, Samsung will charge you for the full trade-in credit you received during your purchase to the original shopping address on file.
How can I track my Wowcher order?
To track the progress of your order log in to your account here My Account and click View Progress next to your order. If the estimated delivery period has passed please contact the merchant supplying the item directly. Please make sure to include your full name, email address, Wowcher code or any further information.
When an order is shipped How long does it take?
Domestic orders normally arrive within 3-7 days of shipping, unless otherwise noted. International orders normally arrive within 2-4 weeks of shipping.
Does Samsung provide unlock codes?
Turn off your Samsung phone. Insert a non-accepted sim card (different from the original carrier) and turn your phone back on. When prompted for the unlock code type the UNFREEZE code provided. If you are not prompted, go to your dial screen and type the UNFREEZE code, now press enter, send or call.
Does Samsung US ship internationally?
The only issue is that the USA Samsung Store does not currently offer international shipping. Big Apple Buddy, your personal shopper, can however help you buy and ship Samsung USA products to your doorstep, no matter where you are in the world.
Is Samsung shipping accurate?
My order date was 2/22/21. We ordered the S21 5g.
Where is Samsung Canada located?
Mississauga, ON
Company Description: Samsung Electronics Canada Inc is located in Mississauga, ON, Canada and is part of the Household Appliances and Electrical and Electronic Goods Merchant Wholesalers Industry.
Does Samsung ship by Canada Post?
Canada Shipping Information
All in-stock parts orders received by 5:00 PM EST will be shipped the same or next business day via Canada Post.
How do you cancel Samsung?
Step 2: Click on your profile card which is the first box on the page containing your username, email ID, and profile pic. Step 3: Click on Samsung Account settings. Step 4: Click on Delete account option and follow on-screen instructions after that to delete your Samsung account completely.
How do I return a Samsung product?
Contact Samsung Service at 1800-40-7267864 (IVR Option-3). Please open the packaging only in the presence of the Samsung installation engineer and in case product found damaged/faulty, contact Samsung Service at 1800-40-7267864 (Press Online Option-3).