Expert support in person Supporting customers with online appointments and walk-ins for in-warranty Surface and Xbox devices. For repairs of other devices, online support is available.Customers can drop off their in-warranty device for repairs and get in person advice.
Contents
Does Microsoft have a repair service?
Send in your Surface for service
If none of the previous solutions have resolved your issue, you can send in your Surface. If you decide to send it in, go to Device service and repair and sign in with your Microsoft account. If your device is already registered, select it and follow the instructions.
Does Microsoft charge for tech support?
Microsoft does not send unsolicited email messages or make unsolicited phone calls to request personal or financial information, or to provide technical support to fix your computer.Microsoft technical support will never ask that you pay for support in the form of cryptocurrency like Bitcoin, or gift cards.
How do I repair my Microsoft computer?
To run a troubleshooter:
- Select Start > Settings > Update & Security > Troubleshoot, or select the Find troubleshooters shortcut at the end of this topic.
- Select the type of troubleshooting you want to do, then select Run the troubleshooter.
- Allow the troubleshooter to run and then answer any questions on the screen.
Where can I go for Microsoft support?
Microsoft 365 for business
Get answers in the Microsoft 365 community forums. Sign in to Microsoft 365 with your Microsoft 365 admin account, and select Support > New service request. If you’re in the admin center, select Support > New service request.
Will Microsoft replace my laptop?
For exchange orders, we will replace your device or accessory with a similar Genuine Microsoft Refurbished product.
Are all Microsoft stores permanently closed?
Microsoft is giving up on physical retail. Today the company announced plans to permanently close all Microsoft Store locations in the United States and around the world, except for four locations that will be “reimagined” as experience centers that no longer sell products.
Does Microsoft call you about your computer being hacked?
No. Computer Hope, Microsoft, Dell, HP, Norton, Facebook, or any other computer company will not call you regarding your computer being infected with a virus or having errors.
How much is Microsoft support cost?
Microsoft also offers paid plans that are more comprehensive or allow you to stay at home to get help. A one-hour, one-time support session via chat or phone call will cost you $99. Extended protection and accidental coverage for your laptop along with unlimited software support will cost you $129.
How much does a Microsoft support call cost?
Microsoft Professional Support
| Price | |
|---|---|
| Professional Support Single Incident | $499 USD for one incident |
| Professional Support 5-Pack Annual Support Contract | $1,999 USD for five incidents |
Is PC Repair safe to use?
Outbyte PC Repair is completely safe and does not contain any viruses or malware.
How long is Microsoft warranty?
Compare Microsoft Protection Plans
| Manufacturer Hardware Warranty | Microsoft Extended Hardware Service |
|---|---|
| Duration: 1 year1 | Duration: Up to 3 years |
| Day of Type Cover/Keyboard purchase | Available within 45 days of Type Cover/ Keyboard purchase |
| Includes: Mechanical breakdown | Includes: Mechanical breakdown Advanced Exchange |
What is the best software for fixing computer problems?
Best system utilities and repair software for business PCs in…
- CCleaner Business Edition.
- Restoro.
- AVG TuneUp.
- Ashampoo WinOptimizer.
- Iolo System Mechanic.
- SlimCleaner.
- Avast Ultimate.
Will there be a Windows 11?
Starting today, October 5th, Microsoft is rolling out the new Windows 11 to eligible devices. Earlier this year, Microsoft announced the new flagship update to its operating system: Windows 11.
Does Microsoft warranty cover cracked screen?
Microsoft’s limited warranty does not cover damages from drops or mishandling. In the case of the cracked screens, it is considered a manufacturer defect so it falls under warranty coverage.
Does Microsoft Complete cover theft?
Microsoft will only cover accidental damage so things like theft will not be covered under Microsoft Complete. If you’re not sure about it then you can use your device for 45 days and decide if you need Microsoft Complete or not.
Does Microsoft notify you about viruses?
Be aware, however, that “VIRUS ALERT TO MICROSOFT” is a scam. It is fake and has nothing to do with Microsoft. In fact, cyber criminals generate revenue by claiming to be certified technicians and to trick users into paying for support that is not needed. All aforementioned claims are false.
Can Microsoft block your computer?
In fact, “Microsoft Has Blocked The Computer” error is fake – a scam that has nothing to do with Microsoft.In addition, these people often demand remote access to users’ computers to install malware and/or change system settings. They then claim to “detect” additional issues and offer further help for an extra fee.
Does Microsoft ever lock your computer?
Please do not shut down or restart your computer. Doing that may lead to data loss and identity theft. The computer lock is aimed to stop illegal activity. Please call our support immediately” with constant sirens.
Is calling Microsoft free?
Therefore you can call Microsoft for free if you have free inclusive minutes as part of your mobile or landline tariff, however if you don’t have these on your contract you will be charged a variable per minute rate as well as a connection fee which is set by your specific network provider.
How long will Windows 10 be supported?
What does it mean for Microsoft to end support for Windows 10? As it did with Windows 7 in January 2020, Microsoft will pull active support for Windows 10 in 2025. You’ll still be able to use the software, but you won’t get any more security updates. There also won’t be any new features added to the software.