Explore refund request options
- On your computer, go to play.google.com/store/account.
- Select Order History.
- Find the order you want to return.
- Select Request a refund or Report a problem and choose the option that describes your situation.
- Complete the form and note that you’d like a refund.
Contents
How do I get a refund on Google Play?
Here’s how to do it:
- Open the Google Play Store app.
- Tap the three horizontal lines at the top left to open the menu.
- Choose Account > Purchase History.
- Find the app or game you want to return and tap Refund.
- Tap Yes, the app will be uninstalled, and your money will be refunded.
Can you return ebooks on Google?
Refunding Books on Google Play
No refunds are provided for purchase cancellations of books sold for limited access periods of 24 hours, unless the content or service is defective. If the ebook does not perform as described, you may return it for a refund at any time.
Can I get a refund play books?
You can request a full-bundle refund within 7 days of purchase, as long as you haven’t downloaded or exported multiple books in the bundle. If a book in the bundle doesn’t work, you may request a refund for that book within 180 days of purchase.
How do you cancel Google Play books?
Remove a book from sale on Google Play
Click the Summary tab. Change status. To remove the book from but keep it previewable, select Stop selling on Google Play. To remove the book from both Google Play and Google books, select Deactivate this book.
Why can’t I get a refund on Google Play?
Google Play refund policies state that Google does not offer refunds for most purchases unless they honor the 48-hour rule. If you want to attempt to get a refund after that timeframe, you should contact the app developer directly.
How do I get a refund?
If you are not happy with your purchase and want to request a refund from the merchant, here are the steps you need to take:
- Research the Refund Policy of the company.
- Check if your item is eligible for a refund.
- Pay attention to the deadlines.
- Check how you can contact the company.
- Write a Refund Request Letter.
How do you ask for a refund politely?
- Subject: Requesting a refund of my payment.
- Dir Sir or Madam,
- This letter serves as a formal request for a full refund on the product that I bought from your company, through your Online Store.
- I read your terms and conditions, and I am well aware that customers are entitled to a full refund for a defective product.
Will Google pay refund money if scammed?
A refund is not initiated by Google Pay. Rather, the reimbursement is handled by the company with whom you transacted. To do so, you must call the company and give them a few transaction-related facts.Google Pay should be able to resolve your issue within 30 days at the most.
How do I contact Google Play customer service?
Online Assistance and Customer Care.
To view your Google Play balance, visit https://play.google.com/store/account. To speak to customer care, call us at 1-855-466-4438.
Can I get a refund after 30 days?
Under the Consumer Rights Act, you have the right to return something within 30 days and get all of your money back if it’s faulty, not as described, or unfit for purpose.After 30 days, the retailer can give you a repair or fair replacement, but you’re not entitled to a refund.
How do I say refund money?
Other ways you can request a refund in English:
- – I feel you should, at the very least, refund the sum of €50 I paid for … (strong)
- – I insist that you refund my money at once (strong)
- – I must insist on a full refund immediately (strong)
- – I’d like a refund.
- – I want to have my money back.
What is a good reason to return an item?
Some include people buying accessories for an item they broke. They may no longer use or need the product. Or an upgraded product is available, and they want to own that product instead. It can also happen because a customer was forced to move, change jobs or just downsize their personal life.
How do I get a refund from item not received?
Options for Buyers with Non-Delivered or Late Goods
- Contact the seller to ask them to redeliver the item. This should be done if the item was never delivered or did not arrive within the expected time.
- Ask the seller for a refund and cancel the order.
- Report the seller to Trading Standards.
Will Google Play refund in-app purchases?
It’s less than 48 hours since you bought an app or made an in-app purchase, you can request a refund through Google Play. You bought music, movies, books, or other content, you may be able to request a refund after more than 48 hours (check policy below).
Can you get refunds on Google pay?
Google Pay supports partial refunds and goodwill or over-refunds in which more money is refunded to a customer than they paid in their initial transaction.For in-store refunds on transactions that involved any of the Google Pay passes, you can invoke a call and update the balance on the card.
Can you reverse a Google pay transaction?
No, Any UPI transaction once completed cannot be reversed.
Does Google have a 1 800 number customer service?
Other Customer Service options
– Customer Care number toll free at: 1-800-419-0157.
Does Google pay have a phone number?
The Sender may request cancellation of the P2P Payment by contacting GPC via our Contact Us page, or by calling 1-888-986-7944.
Is refunding illegal?
There is no federal or state law that absolutely requires you to accept returns, make exchanges or provide refunds without legal justification.But, you are required by law to post the details of these policies conspicuously, so that consumers can read them before making a purchase.
Is a 14 day return policy legal?
You must offer a refund to customers if they’ve told you within 14 days of receiving their goods that they want to cancel. They have another 14 days to return the goods once they’ve told you. You must refund the customer within 14 days of receiving the goods back. They do not have to provide a reason.