Your Surface device may freeze due to incompatible software, corrupted drivers or faulty hardware.
Contents
How do I stop my Surface Pro from freezing?
7 Solutions to Freezing Surface Pro 4 Problem
- Solution #1: Force-Restart Your Computer.
- Solution #2: Free Your System of Malware and Bugs.
- Solution #3: Fix Faulty or Outdated Device Drivers.
- Solution #4: Reset Your Surface Pro 4 from a USB Recovery Drive.
- Solution #5: Install Any Available Windows Updates.
Why is my Microsoft Surface not responding?
Force a restart
If charging your Surface and the keyboard or tablet shortcuts didn’t work, you can try to force a shutdown, and then restart. On most devices you can do this by pressing and holding the power button until the logo screen appears (about 20 seconds).
Why is my Surface Pro stuck on Surface screen?
Hold down the power and volume up button for about 35 seconds. Now hold down the power and volume up button again. This should boot your Surface pro 3 to a black screen that will allow you to change some settings. Just click exit when you get to that screen and the surface should boot normally.
How do I fix my Surface Pro from overheating?
How do I fix Surface Book overheating issues?
- Use a professional solution.
- Check Task Manager for unwanted apps running in the background.
- Select a lower power mode.
- Run Surface Diagnostic Toolkit.
- Install the latest updates.
- Perform Clean Boot Troubleshooting.
What can you do if your Windows stops responding?
Windows frequently stops responding
- Solution 1: Install Surface and Windows updates.
- Solution 2: Scan Surface with Windows Defender.
- Solution 3: Disable fast startup.
- Solution 4: Disable unnecessary startup programs.
- Solution 5: Run Disk Cleanup.
- Solution 6: Optimize (defragment) your hard drive.
Why is my Microsoft laptop not responding?
Windows 10 may stop responding if there is virus or malware. So run a virus scan across your entire Windows system.If any malware has been detected, follow the instructions provided by the antivirus program to fix it. Then restart your computer and try to launch your program again to see if it works.
Why does my Microsoft Surface keep turning off?
If your Surface Pro 7 is randomly shutting down, try changing the default sleep time in your settings. Type “Sleep” in the search bar and select “Power and sleep settings.” From here, change the sleep time from the default 5 minutes. You should also ensure you’ve downloaded the latest software update for your tablet.
How do you fix a stuck Surface Pro on a loading screen?
My Surface Pro is stuck on the loading screen
- Step 1: Press and hold the power button on your Surface for 30 seconds.
- Step 2: After Surface turns off, press and hold volume-up button and the power button on your Surface at the same time for at least 15 seconds, and then release both.
How do I reset my Surface Pro without the recovery key?
Press and hold the volume-down button while you press and release the power button. When the Microsoft or Surface logo appears, release the volume-down button. When prompted, select the language and keyboard layout you want. Select Troubleshoot, and then select Recover from a drive.
How do I reset my Microsoft Surface?
Here’s how:
- Open the Start Menu in the bottom left-hand corner of your display.
- Select the Settings cogwheel on the left.
- Select Update & Security from the Settings menu.
- Under the Recovery submenu, find Reset this PC, and select Get started.
How do I cool my Surface Pro?
Keep your Surface Pro 3 Cool: Position the Fan
In my experience, the best way to help cool the Surface is to have it sweep the top of the Surface to help whisk heat expelled by the internal fan away from the case.
Why is my Surface Pro running so hot?
Update your firmware. This overheating is a known issue with Surface Pro 3 models, but making sure all the firmware is updated can often help out. Firmware updates can change how software runs and make take some of the stress of your system, allowing it to cool down – literally.
Why is my Surface Pro warm?
When the Surface generates heat, you should see an icon of a thermometer. This is the indicator that it is overheating. You can also check Task Manager (Ctrl + Shift + Esc) and click on the CPU column to see which programs may be consuming the device’s resources, thus, causing the device to heat.
How do you unfreeze Windows?
Here’s how you should handle a frozen computer:
- Try pressing the ESC key twice.
- Simultaneously hold down the CTRL, ALT and Delete keys.
- If using Task Manager doesn’t solve the problem, try pressing CTRL + ALT + Delete again and click on the Power icon in the bottom corner of the screen, then restart.
Why does my Windows 10 keep freezing?
The Windows 10 freezing problem can be caused by outdated drivers. So to fix the problem, you can try to update the drivers. If you don’t have the time, patience, or computer skills to update the drivers manually, you can do it automatically with Driver Easy.
Why does my laptop keep freezing?
Why does my computer keep freezing?Typically, it will be a software-related issue or your computer has too many programs operating at any once, causing it to freeze. Additional issues such as insufficient hard-disk space or ‘driver’-related issues also can cause a computer to freeze.
Why does my computer keep freezing and not responding?
It could be your hard drive, an overheating CPU, bad memory or a failing power supply. In some cases, it might also be your motherboard, although that’s a rare occurrence. Usually with hardware problem, the freezing will start out sporadic, but increase in frequency as time goes on.
How do you unfreeze a laptop?
Press and hold the “Ctrl”, “Alt” and “Del” buttons in that order. This may unfreeze the computer, or bring up an option to restart, shut down or open the task manager.
Why does my computer freeze when I go to certain websites?
Internet browsers can freeze for many reasons, including too many open programs or tabs, problems with the telephone or cable line, corrupt files, and outdated video drivers.
Why does my Surface Pro 3 keep shutting off?
If your Surface Pro 3 is shutting down after short periods of Idle / Sleep mode, it is a hardware failure. Returning and replacing the device appears to be the only method of resolution.