To request a return or exchange: Sign in to Order history, and then select Request a return. If you don’t see Request a return, your item may not be eligible for a return. For detailed info about the return and refund policy, see Microsoft Terms of Sale.
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Can I call Microsoft for a refund?
Customer must contact Microsoft Store Sales and Support at 1-877-696-7786 with order number and any other information requested by the Store Sales representative. Refunds will be provided to Customer in same manner as item was purchased (credit card use will be credited to original card).
How do I contact Microsoft refund team?
Nevertheless, as stated in the very last chapter of this help page : https://beta.support.xbox.com/help/subscriptions-billing/manage-subscriptions/digital-goods-subscriptions-refund, you can always contact the refund team by replying directly to the email they sent you.
How do I get reimbursed from Microsoft?
To request a refund log in to your Microsoft account. From there navigate to Payment & Billing and open up your Order History. After that select the app or game and select “Request a refund.”
Can you speak to someone at Microsoft?
Microsoft 365 and Office Customer Support
With Microsoft 365, you can easily find ongoing technical support via chat or phone for Windows 10 plus all the apps included in your subscription..
How do I reach a person at Microsoft?
Call 1-877-696-7786 for any issues with a purchase.
If you need technical or download support, start a web chat with Microsoft Support to help with your issue.
Does Microsoft have customer service?
Open a service request in the Microsoft 365 Admin Center. Get paid technical support for on-premises Microsoft products and services. Get help with choosing a Microsoft product, or ask about a previous purchase from the online or physical store.
How do I talk to an Xbox Live agent?
Yes, Microsoft has live chat support. Go to the https://support.microsoft.com/en-us/contact/virtual-agent/ and start chatting with a live agent.
How do I send an email to Microsoft?
How to Send Email to Microsoft
- Go to the Microsoft website (see Resources). Video of the Day.
- Scroll to the bottom of the page and click on “Contact Us.”
- Click on “E-mail Us.”
- Click on “Product Sales & General Inquiries.” Fill out the form on the following page, then click on “Submit.” Tip.
How long does it take for a Microsoft refund?
Refunds are generally processed within 3–5 business days after we receive your item and find it eligible for a return. Refunds are applied to the original payment option. You can see the status of your refund on the Order history page (learn more).
How long does it take for a refund to go back on your debit card?
A debit card refund takes a couple of days to process. In fact, the time frame is generally between 7-10 business days. In the best-case scenario it could take up to 3 days depending on your bank. You might be wondering why your purchase goes through immediately, but the refund takes longer?
Is there any way to refund a game on Xbox?
You can start the refund request process for any Digital Game Product by signing in to the account that made the purchase at Request an Xbox refund.We use this information to improve our products and processes; and to hopefully minimize the need for future refund requests.
Does Microsoft have a chat app?
Easily share pictures and documents with a specific person or your entire team with the Microsoft Teams instant messenger program.
How do I report a Microsoft scammer?
Please [email protected] . Reporting fraud or other issues with Windows Phone applications. Please [email protected] .
Who is my Microsoft Office Admin?
Checking Admin Access:
You can check whether you have admin access in your Microsoft 365 account by going to the URL – https://portal.office.com/Adminportal.
How do I get in touch with Microsoft customer service?
More support options
Get paid technical support for on-premises Microsoft products and services. Get help with choosing a Microsoft product, or ask about a previous purchase from the online or physical store.
How do I recover my Outlook account?
Go to https://account.live.com/ResetPassword.aspx to recover your account and reset your password. Enter the email address of your blocked account and enter the characters you see on your screen and select Next.
How do I contact Microsoft support in Australia?
Phone Microsoft for Business: 13 20 58 and choose option 2 for the following menu: Product Activation. Surface Products and Hololens. Technical Support.
Is Microsoft going to release Windows 11?
Microsoft said the launch will be “phased and measured,” with new eligible devices getting the upgrade first and the rest getting offered the free upgrade sometime between October and mid-2022, depending on your hardware, age of device and other factors.
What are Microsoft support hours?
Microsoft Dynamics Support business hours are: Monday – Friday, 8:00 A.M. – 8:00 P.M. Central time.
Does Office 365 include support?
Microsoft 365 includes technical support.Professional support does not cover the following issues: Customer proposals for product features. Onsite support.