Here’s what you should do:
- Head to the PlayStation support page.
- Choose Request a refund and then Refund Chatbot.
- In the new window select New refund request.
- Answer seven questions, and you will be transferred to an actual support agent.
- The agent decides whether you can get a refund or not.
Contents
Can you refund your PlayStation Plus?
A subscription includes any purchase of a service with recurring fees from PlayStation Store, such as PlayStation®Plus. After purchasing a subscription through PlayStation Store, you have 14 days to request a refund. However, we may reduce your refund amount based on how much you have used the service.
Do you get your money back if you cancel your PS Plus subscription?
You can cancel your purchase of a subscription service and request a refund within 14 days from the initial transaction date, even after you start using the subscription. The refund may be reduced pro-rata to reflect the use you have had of the service.
How do I get a refund on PS4 2020?
How to request a refund on a PS4 or PS5 game
- Go to playstation.com/en-us/support/store/ps-store-refund-request/.
- Select Request Refund.
- If you were the owner of the account that was charged, select Yes in the chat window that opens up.
- Select why you’d like a refund.
- Select why you’re returning the game.
How long does it take to get a refund from PlayStation?
REFUND PROCESSING AND TIMING
Please allow at least 7 business days after your refund status changes from “Return Initiated” to “Return Accepted” for your refund to be credited to your original payment method.
How do I keep PlayStation plus games forever?
Q: How long do I get to keep the free games with PS Plus? A: Games you get with PS Plus are free to download with a PS Plus membership. As long as you are a PS Plus member, you’ll always have access to any game you’ve added to your library, even if you’ve previously deleted a game from your hard drive.
How do I contact PlayStation Plus?
Support. Tel.: 1-800-345-7669.
How do I contact Sony customer support?
Contacts
- UK Customer Support. Customer Support. Phone. 0207 365 2810.
- Sony UK & Ireland PR Team. PR Team. E-mail. [email protected].
- Xperia UK & Ireland PR Team. PR Team. E-mail. [email protected].
- PlayStation UK Press Office. Press Office. E-mail.
- PlayStation UK Customer Support. Customer Support. E-mail.
How do I cancel PlayStation Plus on ps4?
- Go to Settings > Account Management > Account Information > PlayStation Subscriptions.
- Select the subscription you want to cancel.
- Select Turn Off Auto-Renew.
How do I get a refund on ps4 UK?
After purchasing this type of content through PlayStation Store, you have 14 days from purchase to request a refund. If you have started to download or stream the purchased content, you will not be eligible for a refund unless the content is faulty. To request a refund for this type of content, please contact us.
Can I exchange my PS4 for a PS5?
As long as your console is in full working condition, you should receive the full value of the trade-in credit.With GameStop’s trade-in credit program, you can receive a $200 credit towards the PS5 with a PS4 Pro trade-in; $150 credit with a 1TB PS4 Slim trade-in; or $100 credit with a 500GB PS4 Slim.
How do you cancel a purchase on PS4?
Pre-ordered but not paid.
- Go to the Account Management section of the PlayStation Store website.
- Choose the Transaction History tab in the Accounts window.
- Find the title you want to cancel.
- Press the cancel button at least two days before the release date.
What is a billing cycle for a refund?
The billing cycle is the period between the last billing date and the current billing date for any sale of goods or provision of services. The length of billing cycles varies depending on the lender or service provider, but usually, it lasts from 20 to 45 days.
Do I lose my games if I cancel PlayStation Plus?
Once your PlayStation Plus subscription ends, content you previously downloaded at no cost as part of the subscription (such as PS Plus monthly games) will no longer be available. However, redeemed PlayStation Plus packs and avatars, and PlayStation Plus discounted purchases are yours to keep.
Do you lose your games if you cancel PS Plus?
If you cancel your PS Plus subscription, then you’ll lose access to any games you’ve downloaded through PS Plus. Renewing your PS Plus subscription will allow you to regain access to all the games you’ve previously downloaded through the PS Plus program.
Will I lose my games if my PS Plus expires?
Games you get from PlayStation Plus are yours to keep for the duration of your subscription. If for whatever reason you choose to cancel your subscription, or the subscription is over, you will lose access to your games. They will still be downloaded to your system, you just won’t be able to play them.
Is there an email for PlayStation support?
Send an email for an official response to [email protected].Sending an email is also a good way to contact PlayStation if you haven’t been able to get in touch with them through other means.
Is PlayStation support open?
Send us a tweet, DM, or chat with us if you’re looking for help during these hours. Our full hours of operation will be: Monday-Friday, 8AM-8PM PST and Saturday-Sunday, 9AM-6PM PST.
Is there a live chat for Sony?
Sony Support – Live Chat
Choose your product and we’ll get you to the right group.
How long is Sony warranty?
one
Sony Electronics Inc. (for U.S. purchases) warrants this product (“Product”) against defects in materials or workmanship for a period of one (1) year from date of original purchase when purchased directly from Sony or a Sony Retailer.
Is Sony an American company?
Sony Group Corporation (ソニーグループ株式会社, Sonī Gurūpu kabushiki gaisha/ˈsoʊni/ SOH-nee), commonly known as Sony and stylized as SONY is a Japanese multinational conglomerate corporation headquartered in Kōnan, Minato, Tokyo, Japan.It is the largest technology and media conglomerate in Japan.