To cancel a “Send Money” transaction on GreenDot.com, go to your Transaction History, click Cancel then Confirm. To cancel a transaction on the Green Dot app, go to the “Pay” tab. Click Send Money, then Past Payments.
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How do I dispute a Green Dot transaction?
You can dispute a Green Dot transaction either by calling them at (866) 795-7597, or writing to the customer care department at P.O. Box 5100, Pasadena, California 91117 as soon as possible. You can download a transaction dispute form at Green Dot’s website.
How long does Green Dot take to refund?
Green Dot refunds from merchants can take up to 7 days to be processed.
How do I talk to a Green Dot customer service representative?
Contact us Quick help & support
- Quickest option. Visit our Help center to check out top questions, quick help guides and more FAQ’s!
- Have a question? Chat with us. 5am-9pm PST, 7 days a week.
- Still can’t find your answer? Call us. Contact Customer Support at (866) 795-7597
- Mail us. Green Dot Corporation P.O. Box 5100,
Can you refund a Green Dot card?
If you cancel your Card within 30 days of its purchase, we will refund your purchase fee, any monthly charge assessed and any remaining value.
How long is Green Dot dispute?
For errors involving new Cards or point-of-sale or foreign-initiated transactions involving your Card, we may take up to 90 days to investigate your complaint or question. For errors involving new Cards, we may take up to 20 business days to provisionally credit your Card for the amount you think is in error.
How do I get my money back from a closed Green Dot account?
rmnightingale13, Member. @rmnightingale13 • 06/26/20 This answer was first published on 06/26/20. For the most current information about a financial product, you should always check and confirm accuracy with the offering financial institution.
How do I cash a Green Dot refund?
Turn your check into cash while you run errands. The Walmart check cashing service will load your payroll or government check directly to your Green Dot card—so you can shop and make purchases immediately. Standard Walmart check cashing fees and limits apply. These services are not available in all states or stores.
Can prepaid cards be refunded?
However, most prepaid credit cards—including those issued by Visa and MasterCard (meaning nearly all of them)—are treated just like regular credit cards. This means that you can receive a refund by returning the item as you would when you paid with cash or a debit card.
What bank is associated with Green Dot?
Bonneville Bank
Green Dot is proud to partner with Bonneville Bank and the U.S. Treasury to help more Americans enter the financial mainstream with their own prepaid debit card account and avoid the cost and the time involved in otherwise waiting for and cashing a tax refund check,” said Steve Streit, Chairman and CEO, Green Dot
Why has my Green Dot account been blocked?
As such, Green Dot regularly monitors all its accounts for unusual activity that indicates potential tax fraud. When such an indicator is triggered, the account is blocked until a Green Dot fraud specialist makes contact with the account holder to verify the legitimacy of the deposit.
How do I unblock my Green Dot card online?
Green Dot Application – 3
- First, download the green dot smartphone application.
- After that, one needs to login using the user id and password.
- Once logged in, go through the settings.
- After that, select the manage card option.
- You will now find the option to unblock a prepaid card.
- That’s it.
Why did I get a Green Dot card in the mail 2020?
A Green Dot Card is a re-loadable debit card. Police warn these unsolicited cards are “very real.” According to police, someone had to supply your name, address and Social Security Number in order to obtain this “permanent” card, and thereby committed an identity theft.
How do I check my Green Dot transaction history?
For example, if the last four digits are “5555” in order to check your balance you should send “Bal 5555” to 43411. If you want to check your transaction history send “HIST 5555” to the same phone number.
Can I reopen a closed Green Dot account?
You can reactivate an old Green Dot card with the same card information. However, the card has a monthly fee, and if the balance drops below $0 Green Dot can cancel the account without notice. To get an updated status of your account you should contact Green Dot directly at (866) 795-7597.
Is Green Dot safe?
Green Dot MoneyPak cards themselves are legitimate products when used for the right purposes. Once purchased at a participating retailer with cash, consumers can use MoneyPaks to reload other prepaid cards, add money to a PayPal account without using a bank account, or make same-day payments to major companies.
Will IRS deposit stimulus on prepaid card?
The IRS is sending prepaid debit cards to certain eligible taxpayers who filed tax returns but for whom the IRS doesn’t have bank account information. The stimulus payment is loaded on the debit card. In some cases, cards (and checks) may be going out to taxpayers who got the first stimulus payment by direct deposit.
How do I know if the IRS has my bank information?
Look at the tax refund direct deposit information to see whether you entered the correct bank account number and routing number. Gather all of the information you can about your return. Call the IRS’ Refund Hotline at 1-800-829-1040.
How do I cancel my prepaid Visa card?
You can cancel a prepaid card by calling the issuer directly. You will need to withdraw all your funds from the account. Depending on the card, that can either be done at the ATM, by requesting a check, or by transferring the money to another account.
Can a refund be processed on an expired card?
Most of the time, the card issuing bank will allow the refund to process and accept the funds. If the cardholder has the same card issuer and bank account, then funds will be successfully credited to that account.
How long does it take to get refund on prepaid Visa?
Refunds back to cards (as long as they are reloadable) can take “up to” 30 days. If the refund fails for whatever reason then normally the money bounces back to your paypal account balance.