- Before Production/Packaging: It may be possible to cancel your order before the production and packaging process starts.
- Check your Online Order Support for the current status of your order and if you see “Request Cancellation” option under the “Action Menu”, you may submit the cancellation request.
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How do I cancel my Dell order Australia?
After Production/Shipped Orders: Orders that have already started the production process or that have shipped cannot be cancelled. If the order is no longer needed you will need to request a Return by contacting Customer Support from the “Action Menu” on your Online Order Support.
How do I change my Dell order?
Can I change my order? Once your order has been submitted, it is immediately entered into our order processing system and cannot be changed. If you need to place an additional order, please contact a Dell sales representative at 1-800-999-3355 or visit us at www.dell.com.
How do I get a refund from Dell?
And if you decide something isn’t for you, just ship it back within 30 days of your invoice date for a full refund, including free return shipping. Dell will even waive the restocking fee. * Software not eligible for return. Dell.com with no minimum purchase.
How long does Dell take to ship?
Pulled directly from Dell’s site, Dell offers next day shipping, 3–5 business days, and more. If you received an invoice or receipt, check to see what you had selected. Remember that shipping date is different from arrival date— your delivery can be a week or two after shipping, due to holidays or storms.
How long does Dell take to refund a Cancelled order?
Please be advised that it may take up to 10-15 business days from the date the order is received back at Dell for you to get the money credited back to the original method of payment.
Does Dell offer refunds?
Upon receipt of your return, Dell will issue a credit or refund of the purchase price paid, which may be reduced by the amount of shipping and handling fees and any applicable restocking fees subject to this policy.
What is Dell order number?
Order Number
A Dell Order Number is assigned to a shipment on your order. If you purchased multiple items, they may ship separately and you will receive an Order Number for each shipment.
How long does Dell take to ship 2020 in Malaysia?
Smart Selection estimated delivery times from order confirmation are 1 to 3 business days for Penang and Wilayah Persekutuan, 5 business days for East Malaysia; and 3 business days for the rest of Peninsular Malaysia.
What is Dell order code?
Order Code (Dell) is the commercial name of the equipment model, also it is the model number. The model number, as a rule, is more adapted to the understanding of an ordinary buyer.
Can I return my new Dell laptop?
9.2 If you are an end user customer and wish to return a product that you have directly purchased from Dell in India, we are happy to offer an exchange or refund, provided the products are returned to Dell within 14 calendar days from the date of delivery.
How do I return my Dell laptop under warranty?
Include all Dell-branded components with the system in the box such as AC adaptor, battery etc.
- Packing & Shipping Steps:
- Step 1: Fill out the required Dell Repair Form and include in the shipping box.
- Step 2: Pack your system in the original packaging or in a similar quality box with protective bubble-wrap.
Can I return my Alienware PC?
The official Dell return policy applies to Alienware products. If you want to return any of them, do it within the initial 30 days. The return process is the same.
How fast do Dell laptops ship?
Once we receive your order, it will typically take 2-3 days to process thru to shipment.
What is Dell expedited delivery?
Standard. Expedited. Express. Everyone gets free standard delivery * on everything on Dell.com with no minimum purchase. Free expedited delivery * for Dell Rewards * members (must be signed into My Account) on eligible products.
Where is the Dell factory?
The Dell manufacturing facility in Limerick, Ireland is one of seven factories where Dell builds laptops, desktops, servers and storage systems. The others are in Brazil, China, Malaysia and the US.
Does Cancelling a Dell order refund?
Refund Policy
If the Product delivery takes more time than promised, then the customer can cancel the order and the full amount will be refunded to customer within 14 working days.Such a request should be raised within 48 hours of receipt of the Product.
Do you get a refund if you cancel a Dell order?
You may cancel within 14 calendar days, and if you have requested or accepted performance of the Service, then you will be refunded pro-rated based on the Services performed until your product is received back at Dell.
How do I cancel an order on Dell India?
Please contact customer care to request a cancellation of your order. After Production/Shipped Orders: Orders that have already started the production process or that have shipped cannot be cancelled. However, you can exercise your right to cancel.
Where is my Dell customer number?
You can find this information in your order confirmation e-mail. a) Go to //support.dell.com. b) Click My Account, and then sign in with your e-mail address and password. c) In the My Account Settings section, click Customer Numbers .
How do I check my Dell delivery status?
Log in to www.dell.com/premier. Click on “Order Status” (Figure 9: Order Status link) Once the page loads you will be presented with a list of your most recent orders, each order will have the current status of the order.