You can reroute or reschedule packages* online when you create a UPS.com profile and enable UPS My Choice®.
- Open Your Dashboard. Log in to UPS.com to view your My Choice dashboard.
- Select Your Package. Click on “Delivery Options.”
- Follow the Prompts. Reroute your package to a different location or change the delivery date.
https://www.youtube.com/watch?v=LVrjB0W0B1I
Contents
Can you redirect a package to another address?
For a fee, USPS Package Intercept® lets the sender or recipient stop delivery or redirect a package, letter, or flat that is not out for delivery or already delivered.You can only request a Package Intercept online.
How much does UPS charge to redirect a package?
Every package that UPS delivers to an alternate drop-off point while your away will cost you $9.99.
What happens if a UPS package is delivered to the wrong address?
If it was a mistake of the driver then UPS will attempt to collect the package or reimburse depending on value, insurance etc. There are times that the package was delivered correctly but the shipper put in the wrong address or mistyped a number. That happens quite frequently. Our center sees at least 10 a day.
Can you ask UPS to hold a package?
Customer centers can hold your package for up to five business days. If it’s more convenient, you can also leave your package with a neighbor or, in some instances, send to another address. All of these arrangements can be made from UPS My Choice delivery notifications or your Delivery Planner.
What happens to my package if I’m not home UPS?
You could either have your package left at a UPS location, such as The UPS Store or a UPS Access Point® location, or change your instructions.If you’ve already missed a delivery, you can sign the back of your UPS InfoNotice® and place it back where the driver left it.
Can you pick up packages from UPS If you missed the delivery?
If you’re unavailable when UPS attempts delivery at your address, UPS may deliver your package to a UPS Access Point® location near your home, where your package will be held for you to pick up for 7 calendar days. After 7 calendar days, your package will be returned to the sender as undeliverable.
Who do I call if UPS delivers to wrong address?
If you need to call the UPS to try and recover your package, one way to go about it is calling them at 1800 P-I-C-K U-P-S. Once you get the machine to answer the phone, press 0 a few times in order to be connected to the operator.
Is it illegal to keep a package delivered to the wrong address?
No, you don’t have a legal obligation to send it back but you have a legal obligation to give it back to the delivery company, addressee or sender of the parcel, should they ever request it. It is not yours and you may not keep it.
Is it illegal to keep someone else’s package?
No, it is not illegal. No, it is not covered by any laws similar to those that cover the US mail. John’s answer correctly states that delivery to the address is sufficient for courier services to consider the package delivered, even in the case of a signature being required.
Will UPS forward packages?
We’ll hold your packages in a secure location for pick up at your convenience or we can forward them to you, wherever you are.
Can I change delivery address before first attempt ups?
You can request delivery changes for packages you sent, prior to first delivery attempt, by using UPS Delivery InterceptSM. Get packages returned to you, redirected to another address, rescheduled to another day, or held for pickup by the recipient.
How many days will ups hold a package?
delivery, UPS will hold your shipment for five business days at the nearest UPS centre. If the shipment is not collected within five business days, it will be returned to the sender.
How can I change UPS package without signature?
If the package doesn’t require a signature, but you’re concerned UPS may not leave it for you, you can click the “Provide Delivery Instructions” button at the right side of the details view. Click the “Leave At” box and select a location where you’d like UPS to leave the package.
How can I change UPS delivery without signature?
If you can’t presign or want a safer alternative, you can tell UPS to leave the package at your nearest UPS Store or Access Point location, such as CVS or Michaels. Simply go to your package’s tracking page and look for the “Change Delivery” button.
Do UPS deliver to Neighbours?
If it’s more convenient, you can also leave your parcel with a neighbour, or in some instances, send to another address. All of these arrangements can be made from UPS My Choice delivery notifications or your Delivery Planner. Depending on the final location, transportation fees may apply.
Will UPS make a second delivery attempt?
We are unable to provide two delivery attempts on the same day. Your driver may make a second attempt on the next business day and a third attempt on the following business day, if necessary. Where available, your shipment may be taken to your nearest UPS Access Point location™ for collection.
Will UPS deliver if no one is home?
Shipments that do not require a signature can be left in a safe place, out of sight and out of weather, at the driver’s discretion. This could include the front porch, side door, back porch, garage area, or with a neighbor or leasing office (which would be noted in a yellow UPS InfoNotice® left by the driver).
Where do I pick up a missed UPS package?
If no one is there for delivery they will take the package back to the sender. You can track your package at UPS website and will have a better idea when to expect delivery. Post office does what you have mentioned, once they fail to deliver they leave the package with post office for a pickup.
Can you get in trouble for keeping a package that isn’t yours?
When a company sends you an item that didn’t order, it’s called an “unsolicited good.” In these cases, you’re well within your rights to keep them.Demanding that you pay for goods you didn’t request is a criminal offense. You can also write a letter to clarify the situation and establish your rights.
Can I get a refund if my package was delivered to the wrong address?
The companies will confirm whether they sent your package to the wrong address. If this is the case, they can send a driver to that address to pick up your parcel and deliver it to you. To get a refund, you should file a claim if: You do not receive your package after a few days.