Sent Packages
- Call FedEx at (800) 463-3339.
- Tell the automated system you want an “address change,” and then indicate that the type of change is “delivery.” State the tracking number or door-tag number for the package when prompted.
- Provide your FedEx account number.
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How do I reroute a FedEx package?
Call FedEx at 800-463-3339 to request the company reroute a package. You can have the package rerouted to a different street address in the same city, from its place on hold at one FedEx location to another or from hold at a FedEx location to a delivery.
Why can’t I change delivery address FedEx?
FedEx can only honor your address change request if below conditions are true: (I) the sender has put no restrictions to changing addresses, (II) the new address is not in another country, (III) the shipment has not already been delivered. Additional restrictions and fees may apply when rerouting packages.
How do I correct a wrong FedEx delivery address?
How can I change or correct the delivery address for a FedEx® package I’ve already shipped?
- Enter your tracking number or reference number.
- Select Manage Delivery, then Edit Delivery Address.
- Click Continue to acknowledge that editing your delivery address may change your delivery date.
Can you change delivery address after shipping?
A reroute is a request to change a delivery address from what was originally on the air waybill or shipping label. FedEx can reroute a shipment if it is authorized by the sender.The new destination address and contact telephone number for the recipient. Additional restrictions and fees may apply.
How can I change my delivery address?
Most retailers like to manage any changes to the delivery address of your parcel, so you’ll need to contact your sender or retailer to do this. Otherwise, you can choose a neighbour’s house or other safe place to divert your parcel.
What does address corrected mean FedEx?
What is a FedEx Address Correction? The FedEx address correction fee is an accessorial fee issued for shipments in which your initial ship-to-address does not match what FedEx determines it should be. Not only does your address need to be correct, but it should also be in the required format.
What happens if I put wrong address on package?
USPS will make every effort to locate your item, redirect it, and deliver it to the correct address. You will have to pay the Package Intercept fee plus the estimated package shipping cost if your package is rerouted. To do USPS Package Intercept, you will need to log in to your USPS account and submit your request.
What happens if a package is delivered to the wrong house?
When you receive a mistaken delivery, call customer service for the delivery company and explain the situation. Give them the tracking number on the package, as well as the name and address on the package if it’s different from yours. The company will come and pick up the product within a reasonable time frame.
How do I speak to a human at FedEx?
If you still need help, call 1.800.GoFedEx 1.800.463.3339.
How can I reschedule my FedEx delivery date?
You may request another delivery attempt by calling 1.800. GoFedEx 1.800. 463.3339.
What does delivery exception incorrect address mean FedEx?
Incorrect Addresses and Label Damage
When a carrier notices an inconsistency with an address or name, they will give a PMX exception notice, take the shipment back to a station, and you will have to contact FedEx.
How do I fix a FedEx delivery exception?
Here are three things you can do:
- Contact the carrier immediately. You should contact your courier as soon as possible to find out where your package is.
- Contact the customer. If the delivery address is wrong, you may need to contact the customer to get the right address.
- Resend the package or issue refunds.
Can you get in trouble for keeping a package that isn’t yours?
When a company sends you an item that didn’t order, it’s called an “unsolicited good.” In these cases, you’re well within your rights to keep them.Demanding that you pay for goods you didn’t request is a criminal offense. You can also write a letter to clarify the situation and establish your rights.
What if I put the right address but wrong zip code USPS?
Writing the wrong ZIP Code with the right address usually causes the letter to be delivered about a day later than if the ZIPCode were correct. As long as the mailing address is correct, the letter will be delivered.
How do I intercept a FedEx package?
Call 1–800 GOFEDEX and give the rep your tracking number. You should be routed to the local terminal where you can ask that your package(s) be held there for pickup.
Is it illegal to keep a package delivered to the wrong address?
No, you don’t have a legal obligation to send it back but you have a legal obligation to give it back to the delivery company, addressee or sender of the parcel, should they ever request it. It is not yours and you may not keep it.
Can you keep a package delivered to you by mistake?
You have the legal right to keep it as a free gift, according to the Federal Trade Commission (FTC). Sellers aren’t permitted to ask for payment for unordered items, either, and the FTC says consumers are under no obligation to even tell the seller about the wrongly delivered merchandise.
Who is responsible if package is delivered to wrong address?
The short answer is: The seller, which means you, the business owner. Obviously, if you printed the wrong address on the shipping label, didn’t include a return address, or poorly packaged the item, it’s 100% on you to compensate the customer with a new shipment or a refund.
Who do I call if my package was not delivered FedEx?
If the tracking results do not answer your question, please contact FedEx Customer Service at 800 FedEx (800 33339).
Can I call FedEx to see where my package is?
By calling 1.800.GoFedEx (1.800.463.3339) and say “track my package,” then follow the prompts.