Feedback Revision requests can be made by clicking the “Go to Feedback Forum” link on the “My eBay” page. Then select the “Request Feedback Revision” link in the right rail, choose the item in question and leave the revision details.
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How do I undo negative feedback on eBay?
From either eBay’s “Feedback Forum” page or from your account’s “Feedback Profile,” click on “Request Feedback Revision.” Once there, select the instance of feedback you want removed or changed, add any note you’d like to include to the customer regarding why you are making the request and click “Send.” The customer
Can a seller change their feedback on eBay?
How to change feedback you’ve left on eBay by adding follow-up comments or upgrading feedback. It’s not possible to change feedback on eBay, but you can add a follow-up comment to elaborate on feedback you’ve left.
Where is my feedback profile on eBay?
In order to view the feedback you have left, you need to go to My eBay. In the Account tab find and click the Feedback link. Right there you will find the option to view all your Recent Feedback.
Will eBay remove unfair negative feedback?
Sellers can use the seller reporting hub to report an unpaid item, Feedback extortion, or any other problem with a buyer. eBay investigates all reports and will remove any negative or neutral Feedback that’s in violation of eBay policy.
Does eBay automatically remove negative feedback?
What are the guidelines? We automatically remove defects, adjust your late shipment rate, and remove feedback when: The buyer didn’t pay for an order and you canceled it using Buyer hasn’t paid as the reason. The defect, feedback, or late shipment was the direct result of an eBay site issue or program error.
Can I change feedback left for a buyer?
Buyers: Can I Change eBay Feedback I’ve Left? Yes, but only if the seller asks you to. Otherwise, you’ll see a message saying “None of your Feedback is eligible for revision.” You can also only revise feedback to be better—you can’t change positive or neutral to negative.
Can you leave feedback on eBay after 60 days?
Buyers and sellers should leave Feedback within 60 days after the listing ends. Sellers are encouraged to leave Feedback as soon as payment is received (or has cleared).Buyers should wait to leave Feedback for sellers until after they receive the item.
Can a buyer leave feedback after refund?
The buyer CAN still leave feedback on the cancelled and refunded item.
How long does negative feedback stay on eBay?
Ebay erases feedback every 12 months.
How do I get feedback from a buyer on eBay?
Leaving feedback for buyers
- Go to Orders – opens in new window or tab in Seller Hub or Sold – opens in new window or tab in My eBay.
- Choose the item(s), then select Leave feedback.
- Select Positive, enter a comment, then Leave feedback.
How do I stop a buyer from leaving negative feedback?
When a buyer posts negative feedback accidentally, you can ask them to change it using the “Request Feedback Revision” page. If there is no response from the buyer, you can go to the “Report Feedback” page and explain the situation directly to eBay so they can handle the negative feedback removal.
Can I change feedback I left for a buyer on eBay?
Once you’ve left Feedback, you won’t be able to edit or delete it. If you’d like to add extra information to your original Feedback, you can leave a follow-up comment. If you’d like to change the negative or neutral Feedback you’ve left, you can ask the seller for a Feedback revision.
Does neutral feedback affect eBay rating?
unlike negative feedback, neutral feedback doesn’t effect your seller rating. the only downside to the neutral is how future prospective buyers may be influenced by the feedback.
Who should leave feedback first on eBay?
Tips for eBay buyers and sellers
eBay recommends buyers wait until items have been received before leaving feedback for a transaction. Sellers are encouraged to leave feedback as soon as they receive payment.
How many defects can you have on eBay?
We don’t count more than one defect per transaction.
What is feedback revision on eBay?
As described by eBay, feedback revision is when a buyer can change their review or rating of a seller, provided that a request to do so has been sent to them. eBay allows buyers to change their rating because sellers can often resolve difficult situations with excellent customer service.
How do I leave feedback on eBay without selling?
7 Ways to Get More eBay Feedback in 2021
- Be Prompt in Your Payment.
- Write About Your Purchase Right Away.
- Send Off Items that are Well-Packed.
- List and Sell Quality Items.
- Don’t Try to Make Extra Money by Shipping a Different Way.
- Indirectly Ask for Feedback.
- Include a Note with the Purchase.
How do you respond to negative feedback?
How to respond to negative reviews
- Acknowledge the problem and take ownership. Receiving negative feedback can be tough, but don’t take it personally.
- Respond quickly to new reviews.
- Make a genuine apology.
- Provide an explanation, not an excuse.
- Continue the conversation personally.
- Provide appropriate compensation.
How do I request feedback?
How to ask for feedback
- Find an appropriate time to ask.
- Schedule a time to meet.
- Prepare questions to ask.
- Take notes.
- Learn how to improve from the feedback.
- Say thank you.
- Ask for feedback regularly.