Click More Settings. In the Internet email Settings dialog box, click the Folders tab. 1 To choose a custom folder for saving your sent items, click Choose an existing folder or create a new folder to save your sent items for this account in. 2 Click a folder to save the sent items in, or click New Folder.
Contents
To enable or disable it in the Office 365 admin portal:
- Login into Office 365 Admin portal.
- Expand Groups and select Shared mailboxes.
- Double click on the shared mailbox you want to change.
- Click Edit under Sent items.
- Change the settings then Save and close the dialog.
Where is sent Mail stored?
Sent Items folder
Outlook stores your messages in the Sent Items folder. If you don’t see the Sent Items folder, you may need to change your Outlook settings. You can find your Sent Items folder in your folder list. If you have multiple email accounts in Outlook, each email account has its own Sent Items folder.
How do I save sent emails in Outlook?
In the Outlook Options window, click on Mail in the list on the left (second from top). Scroll down to the Save messages section. Select the When replying to a message that is not in the Inbox, save the reply to the same folder option. De-select the Save copies of messages in the Sent Items folder option.
Why are my sent emails not showing in my sent box?
The most likely cause of an email not appearing in the Sent folder is that it wasn’t sent in the first place. You may well have hit the Send icon, but for some reason or another – perhaps shutting down the email app or the computer before the message had actually been sent – the message never left your system.
Instead, you sign in to your own mailbox, and then you open the shared mailbox. When you send or reply to a new message from the shared mailbox, Outlook automatically sends or replies from the sender’s account. Therefore, messages are stored in the Sent Items folder of the sender’s mailbox.
Send mail from the shared mailbox
- Open Outlook.
- Choose New Email.
- If you don’t see the From field at the top of your message, choose Options > From.
- Click From in the message, and change to the shared email address.
- Choose OK.
- Finish typing your message and then choose Send.
How do I change where my sent items go in Outlook?
Click More Settings. In the Internet email Settings dialog box, click the Folders tab. 1 To choose a custom folder for saving your sent items, click Choose an existing folder or create a new folder to save your sent items for this account in. 2 Click a folder to save the sent items in, or click New Folder.
Where are sent emails in Outlook?
To view the contents of the Sent Items folder in Outlook, click the “Mail” icon in the Navigation Bar. Then select the “Sent Items” folder in the Folder Pane. The Sent Items folder contains copies of all the messages that you have sent to others.
How do I change the view of sent items in Outlook?
In Outlook 2010 and 2013, click View > Change View > Sent To. See screenshot: In Outlook 2007, click View > Current View > Sent To. Then you can see the recipient is shown in the email in mail list.
Do not save copies of sent items Outlook?
Step 1: Click the File > Options. Step 2: In the Outlook Options dialog box, please click the Mail in the left bar. Step 3: Go to the Save Messages section, and uncheck the option of Save copies of messages in the Sent Items folder. Step 4: Click the OK button to exit this dialog box.
Why do my sent emails disappear in outlook?
It is possible that the maximum storage is been used by the Sent Items folder and that could be the reason why your Outlook sent items folder is missing. Therefore, we suggest you removing some older emails to make space for the recently sent emails.
Why are my sent emails showing in my inbox?
If you have a Gmail filter set up to send all emails from yourself to your Inbox folder, then that’s why sent email show up in the Inbox.The starred settings can be accessed in a web browser via the Inbox settings, and filtering options are available in the Filters and Blocked Addresses settings.
Where is the folder list in Outlook?
In Microsoft Outlook, the Folder List is a hierarchical listing of all the folders in your Exchange account. This list appears on the left side of your Outlook window, and you can turn it on and off.
Shared Mailboxes
You cannot recall messages sent through shared accounts. Recall only works if the account is opened as an account in Outlook. If the account was added to your profile as a secondary mailbox or as a managed or shared mailbox, recall is disabled, even if you have Send as permission on the mailbox.
By default, messages that are deleted from a Shared Mailbox in Outlook go to the Deleted Items folder of the person performing the action, not to the folder of the Shared Mailbox.
A shared mailbox is a mailbox that multiple users can use to read and send e-mail messages.This allows multiple users to monitor and reply to e-mail sent to an e-mail address, providing a constant presence for your customers.
How do I change the default sender in Outlook 2016?
Change your default From address
- At the top of the page, select Settings. > View all Outlook settings.
- In the Options pane, under Mail > Sync email.
- Under Set default From address, choose an address from the drop-down list.
- Select Save.
In the Accounts dialog box, click on the + button at the bottom of the Account list and then click on New Account… from the pop-up menu. Type in the email address of the account you’d like to set up as the default (a shared mailbox, for example) and click the Continue button.
What is OAB in Outlook?
An offline address book (OAB) is a downloadable address list collection that Outlook users can access while disconnected from Exchange Online. Admins can decide which address lists are made available to users who work offline. Offline address books are generated every 8 hours.
What is the difference between sent and sent messages in Outlook?
Thanks in advance for the help. Sent Items folder is the default store location for all outgoing items in Outlook. Sent Messages folder will never appear in Outlook by default until it’s created manually or if it’s available in the mail server depending upon the account type.