Add a shared mailbox
- Sign into your account via OWA.
- From the left navigation panel click Folders > More and right click on your name.
- Select Add shared folder…
- Type the shared mailbox name or email address and select Add.
Contents
Sign in with your Office 365 admin account at https://portal.office.com/adminportal/home.
- In the Admin center, go to Groups > Shared Mailboxes.
- On the Add a mailbox page, enter a name for the shared mailbox.
- Click Add.
- Under Next steps, choose Add members to this mailbox.
- Choose the +Add members button.
- Choose Close.
In the admin center, go to the Teams & Groups > Shared mailboxes page.
- On the Shared mailboxes page, select + Add a shared mailbox. Enter a name for the shared mailbox.
- Select Save changes.
- Under Next steps, select Add members to this mailbox.
- Select the +Add members button.
- Select Close.
How do I add another mailbox to Outlook 365?
Add a Shared Email Mailbox Through Outlook 365 Desktop
- Log into your computer as yourself and start the Outlook Desktop app.
- Choose the File tab on the ribbon.
- Under Account Information click Add Account.
- In the window that opens, type the email address of the mailbox you want to add and click Connect.
Open the shared mailbox in a separate browser window
- Sign in to your account in Outlook on the web.
- On the Outlook on the web navigation bar, click your name. A list appears.
- Click Open another mailbox.
- Type the email address of the other mailbox that you want to open, and then click Open.
Adding a Shared Mailbox in Outlook for Mac
- Open Outlook for Mac.
- Select File.
- Select Open.
- Select Other User’s Folder.
- Select Inbox from the folder type drop-down menu.
- Enter the Title of your shared folder in the search box.
- Select your Shared Mailbox from the list.
- Select Open.
Log into your Office 365 admin center or Exchange admin center. (You must be an admin to create a shared mailbox on Office 365 or Exchange online.) In the admin center, go to Office 365 Groups > Shared mailboxes. On the Shared mailboxes page, select +Add a mailbox and then enter your mailbox name.
Click on “New” and choose “Folder” option from the drop down, for creating a new folder. Specify the name for the folder and click on “Create”. You can see new created folder on your screen. Right-click the folder you want to share, and then select “Share” from the context menu.
Shared mailboxes are used when multiple people need access to the same mailbox, such as a company information or support email address, reception desk, or other function that might be shared by multiple people.
Can I have multiple email addresses in Office 365?
They can also have more than one email address associated with their Microsoft 365 for business account. These additional addresses are called aliases.You can create aliases for her so that both email addresses go to Jenna’s inbox. You can create up to 400 aliases for a user.
Select the Delegates tab. In the Open these additional mailboxes: section, select the + icon. Enter the email address associated with the shared mailbox, and then select it from the list. Select Add.
In the Folder Type list, click Inbox, Calendar, or Address Book. In the Search box, type the name of the person who granted you access, click the person’s name in the search results, and then click Open. The shared Mail folder appears in the Folder pane.
Open a shared mailbox in Outlook 2016 for Mac
- From the top menu, select Tools.
- The Accounts window will be displayed.
- Click on the Delegates tab.
- Enter the shared mailbox name or email address within the provided search field and select the correct result.
How do I add a mailbox in Office 365?
Create an Office 365 Mailbox
- Sign in to your Office 365 portal at http://portal.microsoftonline.com.
- Click Go to Users and Groups.
- Click the + sign to add a new user.
- Fill in the appropriate details for the user being added.
- Fill in the appropriate details for the user being added.
Either scroll down to the app named “people” or type in “people” in the search box. 3. In the Search People box, type the name of the shared mailbox for which you would like to view the list of members and owners.
Sharing your folders using Outlook
Right-click on your Mailbox name (e.g., Mailbox-Doe, Jane) and select Folder Permissions. Select the Add button. Select the person you wish to give permission to from the address list and press the Add button. Press the OK button.
Click on ‘recipients’ and then on ‘shared. Click on the plus sign to create a new shared mailbox. Fill out the display name and the first part of the e-mail address. Click on the plus sign to add the people or groups who should have access to the mailbox.