To cancel your Curology subscription , follow these easy steps:
- Log into your Curology account.
- Go to your payment page under the dropdown menu.
- Click on ‘I want to cancel’ at the bottom of the page.
- Complete the follow up questions.
- Provide a reason for cancelling.
- Confirm the cancellation.
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Can you cancel Curology before free trial ends?
You can cancel your account on your own at any time. To begin the cancellation process, click ‘I want to cancel’ at the bottom of your payment page. (You can access your payment page via the dropdown menu when logged in to your Curology account). This will bring you into our cancellation flow.
How big is the Curology free trial bottle?
27 ml.
This bottle is 27 ml., almost twice as big as my first bottle (14 ml.). The bottle stated my name, my provider, and the 3 active ingredients in my formulation (each user’s personalized prescription consists of 3 of Curology’s 6 basic ingredients, which you can read about here).
How do I pause my Curology subscription?
To push back a shipment, simply head to your shipment page, and from there, you can choose to manage your next scheduled shipment. Some patients might also have the option to “snooze” their shipment from their pre-shipment email. These emails are sent out 2 days before your next box is shipped.
How much is Curology monthly?
The small custom formula ships and bills monthly, and costs $19.95 per month (plus $4.95 for shipping). The large custom formula ships and bills every two months at a price of $39.90 per shipment (with free shipping). Adding the cleanser and moisturizer set to your subscription box costs $20 more per shipment.
What is Curology free trial?
Free trial offer
We’re currently offering a free trial of your recommended routine to all new members! This includes a trial-size of your Custom Formula, plus other products picked for your skin goals. You’ll be able to add or remove these products from your free trial before you place your order.
What to do if you run out of Curology?
If you run out sooner than scheduled, you can always request an earlier shipment. This will push up your next shipment and your next invoice.
Can you get Curology free trial twice?
Yes, it will. In case you don’t cancel your Curology free trial, they will ship the same box and charge you for it. You should cancel your free trial one to two business days (or even more) before your free trial expires to avoid the automatic renewal into a paid subscription.
How long does Curology free trial last?
30-day
Yes, there’s a 30-day free trial that includes a monthly supply of your customized skincare formula. You’ll just need to pay for shipping and handling ($4.95 + tax, if applicable). The free trial will automatically renew into a paid subscription unless you cancel beforehand.
How long does Curology trial bottle last?
30 days
Bottle Sizes
Our bottles come in two sizes. All Curology members get a small bottle with their free trial that typically lasts 30 days with regular use. After the trial period, you have the option to receive a small, one-month bottle every 30 days or a large, two-month bottle every 60 days.
How do I cancel my Curology refund?
You must contact [email protected] to cancel your subscription and request a refund at any time on or before the 90th day after the completion of your treatment plan, including the day the consultation is completed. Returning patients signing up for our service again are not eligible for a refund.
How do I change my Curology plan?
If you’re less than 6 weeks into your current formula, we recommend trying the following before you explore a change:
- Give it time. Try giving your skin at least 6 weeks to adjust to your prescription.
- Be true to your cream.
- Try some TLC for irritation.
- Break up with your old skincare routine.
Is Curology too expensive?
How much does Curology cost?Depending on what you want, Curology can cost anywhere from $24.90 to $59.90, and it doesn’t accept insurance. When you’re starting out, you get a one-month free trial of your custom formula or the dark spot formula (you just gotta cover the $4.95 shipping and handling fee).
Does Curology make skin worse?
Purging is an unpleasant but sometimes inevitable process of any acne treatment.So if you notice your skin breaking out more in your first few weeks of using Curology, don’t be alarmed: it’s not uncommon to see an uptick in breakouts when starting any new acne medication.
Can you just get the Curology free trial?
Does Curology charge after the free trial? Only your trial order is free. Yes, you will be charged after the trial version and the new box will include all products included in your trial version but in larger sizes. You can remove items, but if you forget, they will be included and you will be charged.
How many pumps of Curology should you use?
After washing the day away, apply 1-2 pumps to your fingertips, dab on the affected areas, and rub in gently with your fingertips. It’s that simple!
Why does Curology expire?
The formula will still be usable in June. We put an expiration date on the bottle reflecting the fact that independent laboratory testing confirmed full potency through that time period.
How big is the large Curology bottle?
Our full-sized cleanser contains 2.7oz and our full-sized moisturizer contains 1.7oz. Keep in mind that our full-sized Acne Body Wash contains 6.8oz of product and does not meet TSA requirements for carry-on baggage.
How big is the 2 month Curology bottle?
27ml
This current “2 month supply” is actually 27ml and not 20ml, for $40. A 20ml bottle for $40 would have represented a “neutral” price but we opted for a 27ml supply because we didn’t want to short-change our patients so this is actually 35% more cream per month supply, for the same price.
How do I cancel my 7 day free trial?
You can cancel your free trial by following the steps below:
- Open the ‘App Store’ app and and click on the profile picture.
- Select your Apple ID.
- Scroll down through the options and click on the ‘Subscriptions’ button.
- Locate your Blinkist subscription and click on ‘Cancel Free Trial’.
How do I get in touch with Curology?
How to contact the Curology Success Team? The best way to get one-on-one help with any non-medical questions or concerns (like billing, lost shipment, address changes, etc) is to send an email to our amazing Success team! We can be reached via SMS (415-200-2060), our Contact Form, or by emailing [email protected].