How to troubleshoot Mail problems on Mac
- Restart Mail app. Press Option-Command-Esc to open the force-quit menu. Select Mail to quit the app.
- Restart your Mac. Restart your Mac: go to the Apple Menu on the top left and select Restart. See if that worked and move on if required.
- Test Mail in Safe Mode.
Contents
Why am I not receiving emails on my Mac Mail?
Try quitting Mail, then opening it again.Choose Window > Connection Doctor, then follow any instructions in the Details column. Check for problems logging in to email accounts or with the incoming mail server, or with firewall software blocking network traffic.
Why is Apple Mail not working?
Make sure that you turned on Mail in Settings on your iPhone, iPad, or iPod touch. Tap Settings > [your name] > iCloud and turn on Mail. Make sure that new data is pushed to your device automatically. In iOS 14 or later, tap Settings > Mail > Accounts > Fetch New Data, then turn on Push.
How do I get my Mail to work on my Mac?
Add an email account to Mail on your Mac
- From the menu bar in Mail, choose Mail > Add Account.
- Select your email provider from the list, then click Continue.
- Some accounts, such as Google, might ask that you click Open Browser to complete authentication in your web browser.
How do I restore my mailbox on Mac?
Rebuild mailboxes in Mail on Mac
- In the Mail app on your Mac, select a mailbox in the sidebar.
- Choose Mailbox > Rebuild.
How do I fix email problems?
Note: Enabling SSL/TLS but using the insecure default port (143) is one of the most common problems I have seen. To verify the connection settings on iOS, follow these steps: Open the Settings app. Click on the account you want to verify.
Why does my email not receive emails?
Misspelling of email addresses is a very common reason for emails not being sent. It’s very easy to miss out a letter or a dot in an email address, which will result in it not getting through.If you receive a NDR email back then you’ll want to find an alternative way to contact them, or send something to them.
How do you refresh Mail on a Mac?
You can also use the shortcut SHIFT + COMMAND + N at any time to refresh your emails while in the Mail app.
Can I reinstall Mac Mail?
Can I reinstall Mail if I removed it? No. To reinstall Mail for macOS after you have removed it entirely, you can re-install macOS.
Why are my emails going to outbox and not sending Mac?
The Outbox in Apple’s Mac Mail appears only when an email you are trying to send is not able to be sent. This is usually due to one of two situations: You are working in offline mode; or this is a connection problem. The Outbook will disappear once the mail is sent.
Why is my Mail not refreshing on Mac?
Make sure your Mail app is up to date. If you use other Microsoft apps on your Mac, check for updates and ensure they’re up to date as well. Restart your Mac and check if the sync issue persists. Check if the sync glitch affects your Exchange account on iOS devices as well.
Can I uninstall and reinstall Mail on Mac?
Once you’ve deleted the Mail app, there’s no easy way to reinstall it. You would have to restart your Mac in Recovery mode (Hold Command-R when you start up your Mac). You would then have to choose the option to reinstall macOS.
Why is my email getting stuck in the outbox?
Emails might get stuck in your Outbox for a number of reasons. Perhaps, you opened and closed the email while it was in your Outbox, instead of opening and then sending it. This changed the status of the email, and it, therefore, wasn’t sent.An email can also get stuck in the Outbox if it has a very large attachment.
Why is outgoing mail server not working?
Maybe you configured your mail client with a wrong outgoing server name: have a look at our list of SMTP and POP providers to double check it, or contact the provider. Firewall or antivirus issues. Make sure that you have an exception rule for your SMTP service in your firewall, proxy service or antivirus settings.
Why is my outgoing mail not sending?
Most likely there is a communication problem between Outlook and your outgoing mail server, so the email is stuck in Outbox because Outlook can’t connect to your mail server to send it.– check with your email address provider and make sure your mail server settings are up to date.