Press and hold down the power button until your Surface shuts down and restarts and you see the Windows logo screen (about 20 seconds), then release the power button. After your Surface restarts, we recommend running the Surface Diagnostic Toolkit to make sure your device is updated and working as expected.
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How do I restart my Surface laptop with keyboard?
Method 2: Perform a two button shutdown
- Press and hold the power button on the edge of your device for around 30 seconds and then release it.
- Press and hold the power button and the volume-up (+) button on the edge of your Surface at the same time for about 15 seconds and then release them.
How do I turn off my Surface laptop?
Every Surface device has a power button and you can shut down your Surface Laptop Go via the power button too.
To shut down your Surface Laptop Go via Start Menu:
- Select the Start icon on the bottom left of the screen.
- Select the Power button next to the start menu.
- Select the “Shut down” button from the pop-up list.
How do I refresh my Surface laptop?
Refresh from within Windows
Swipe in from the right edge of the screen, and select Settings > Change PC settings. Select Update and recovery > Recovery. Under Refresh your PC without affecting your files, select Get started. Select Next, make sure that your Surface is plugged in, and select Refresh.
How do you force restart a Windows laptop?
Use Ctrl + Alt + Delete
- On your computer keyboard, hold down the control (Ctrl), alternate (Alt), and delete (Del) keys at the same time.
- Release the keys and wait for a new menu or window to appear.
- In the bottom right corner of the screen, click the Power icon.
- Select between Shut Down and Restart.
How do I restart my laptop with Windows 10 keyboard?
Shut down or restart Windows using “Alt + F4”
Whenever the focus in Windows 10 is on the desktop, you can press the Alt + F4 keys on your keyboard to open the shutdown menu. In the Shut Down Windows dialog window, you can open the drop-down list to choose whether to shut down, restart or put the device to sleep.
How do I power off my Surface?
Every Surface device has a power button and you can shut down your Surface Go 2 via the power button too. To do so: Press and hold the Power button (about 3s). Wait until you see the message “Slide to shut down your PC”.
How do I wake up my Surface keyboard?
Wake with keyboard and tablet shortcuts
- Connect to a keyboard or use an integrated keyboard. Then press the Windows logo key + Ctrl + Shift + B.
- If you’re in tablet mode, quickly press the volume-up and volume-down buttons three times.
How do I restart a frozen Windows 10?
1) On your keyboard, press Ctrl+Alt+Delete together and then click the Power icon. If your cursor doesn’t work, you can press the Tab key to jump to the Power button and press the Enter key to open the menu. 2) Click Restart to restart your frozen computer.
Why has my Surface Pro screen gone black?
If you have a Microsoft Surface Pro not turning on or has a black screen of death, try to press and hold Volume Up (on the left side) and the Power button at the same time for at least 15 seconds. Release both buttons and turn on the Surface as usual.
How do I reset my surface without a keyboard?
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- From the Windows login screen, click the Power icon at the bottom right of the screen.
- The tablet will reboot and take you to the troubleshooting option screen.
- Click on “Reset your PC” and then click Next.
- You’ll now be prompted with two options.
- Click Reset.
How do I reset my surface 2 go?
Factory data reset
- If a restart does not resolve your issue, you may need to perform a Factory data reset (Master reset). This will erase all data on your device and restore it to factory settings.
- Select the Recovery tab, then select Get started under Reset this PC.
- Select Remove everything.
- Select Next.
- Select Reset.
How do I reset my Surface Pro keyboard?
To reset your Surface Pro keyboard, open Device Manager and select Keyboards > your keyboard name > Uninstall > OK and then select Search for updates > your keyboard name > Update drivers > Search automatically and then restart Windows.
How do you restart a surface with the keyboard?
Restart a Microsoft Surface Pro With a Keyboard Shortcut
- Press Ctrl + Alt + Delete simultaneously on your keyboard.
- The entire desktop will be replaced by a screen that lists several options. Tap the Power button in the lower right-hand corner.
- Tap Restart in the menu that appears.
How do I wake up my Surface Pro?
There are several ways to wake your Surface:
- Press any key on your Surface Type Cover or keyboard.
- Press any key on your Surface Book or Surface Laptop keyboard.
- Press and release the power button on your Surface.
- Open the lid on your Surface and wait for the screen to turn on.
How do I manually restart my computer?
How to Reboot a Computer Manually
- Press and hold the power button. Hold the power button down for 5 seconds or until the computer’s power is off.
- Wait 30 seconds.
- Press the power button to start the computer.
- Properly restart.
How do I restart my laptop if it wont turn on?
How to fix this problem
- Unplug the power cable from your laptop.
- Locate and remove the battery.
- Press and hold the power button for 30 seconds.
- Re-insert the battery and plug in your laptop.
- Attempt a restart and cross your fingers.
How do I restart my laptop when the screen is black?
If the screen is still showing in black, press and hold the power button for about 10 seconds to shut down the device. Then press the power button again to restart. (If you had documents open, you might lose unsaved content using this action.)
How do you restart a frozen laptop?
If you can’t even open the Task Manager, then your computer is truly locked up and the only way to get it moving again is a hard reset. Press and hold down on the power button until your computer turns off, then press the power button again to boot back up from scratch.
What to do if the laptop is not responding?
How to Fix Windows 10 not responding
- Restart your computer.
- Troubleshoot your computer.
- Update available drivers.
- Run System File Checker.
- Run a virus scan.
- Perform a clean boot.
- Install Windows update.
How do you turn off a frozen surface pro?
If your Microsoft Surface has become frozen at the “Surface” screen or has a black screen, try these steps to force a shutdown and reset it. Press and hold the “Power” button for 30 seconds. Press and hold the “Volume Up” and “Power” buttons simultaneously for 20 seconds. You should feel the device eventually vibrate.