Get help with your internet
- Unplug the power cord from the back of your gateway or modem. If you have:
- Wait 20 seconds.
- Put the internal battery back in, if applicable.
- Plug the power cord back in.
- Wait up to 10 minutes for the gateway or modem to reboot and your Broadband light to turn solid green.
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Why is my AT&T Internet not working?
Reset your modem or gateway
If you’re having trouble connecting to the internet, and not an outage, sometimes a system reset will get you going again. Reset the receiver by holding down the POWER button on the front of the receiver for 10 seconds. The reset takes 5 to 8 minutes.
How do I reset my AT&T Internet Connection?
Gateway reboot
Locate the Reset button on the rear of the gateway, located beside the power input. Press and hold the button for 3 – 4 seconds.
How do I fix my AT&T service?
Submit a repair ticket
- Go to att.com/repair and select Home Phone.
- Enter your home phone number and select Continue.
- Tell us about the problem you’re having, then select Continue.
- Review any troubleshooting steps to see if you can fix it yourself.
- Follow the prompts to submit your ticket.
Why is my AT&T Internet service light red?
According to AT&T it indicates that the “Internet service authentication has failed.” Basically, it means that the router has made an unsuccessful attempt to become IP connected. The solid red service light will usually disappear after two minutes and after that time this light should turn off.
Why is my AT&T router not working?
Confirm the Power, Broadband, and Service lights on your gateway are green.If the Power, Broadband, or Service lights on your gateway are not green, Power cycle your gateway by unplugging the power cord on the unit from the wall outlet, and then wait two minutes before plugging it back in.
How do I reset my fixed wireless connection?
Go to your gateway settings. Select Settings, then Diagnostics, and then Resets. Enter your Device Access Code (you can find this on the side of your gateway). Select Submit.
Why is my ATT router blinking red?
The gateway is connected to our network.The gateway has been trying to connect to our network for more than three minutes. Flashing red. The gateway can’t connect to our network, or isn’t detecting a DSL signal.
How do I reset my AT&T modem?
- Locate the factory reset button. Look for the factory reset button on your AT&T U-Verse device.
- Hold the reset button. To initiate the factory reset, press and hold the reset button for at least 20 seconds.
- Wait for the reset to complete. Allow some time for the reset to complete.
What is fixed internet?
What is Fixed Wireless Internet. Fixed wireless internet is a high-speed, reliable internet service for rural and underserved areas. Internet is sent from the main access point (typically supplied with high-speed fiber-optic lines) to individual receivers installed at businesses, farms, and homes.
Why does my service keep going in and out AT&T?
One of the most common reasons your AT&T internet keeps disconnecting is weak network signals.Lacking signal range is often the cause of an unstable internet connection. Maybe it’s your distance from the AT&T gateway device, or the obstruction in its way because of which your Wi-Fi keeps disconnecting.
How do I fix AT&T red flashing light?
How to Fix The AT&T Broadband Light Blinking Red & Green?
- Check All The Cables And Connectors.
- Restart the AT&T Router.
- Hard-Reset the AT&T Router.
- Contact Support.
What lights should be on my AT&T router?
If you have power and the Wi-Fi Gateway is turned on, the Power light on the front of your AT&T U-verse Wi-Fi Gateway will have a green light. If no lights are on:The power cord should have a green light on indicating that there is power.
Why is my wifi not working?
There are a lot of possible reasons for why your internet isn’t working. Your router or modem may be out of date, your DNS cache or IP address may be experiencing a glitch, or your internet service provider could be experiencing outages in your area. The problem could be as simple as a faulty Ethernet cable.
How do you reset AT&T bgw210?
Reset your gateway
- Press and hold the Reset button on the gateway for at least 10 seconds. If you let go before 10 seconds, the gateway will reboot, but it won’t reset.
- Wait until the gateway restarts and all the status lights are lit.
- See if the Broadband or Service status lights are solid green.
How long does it take ATT router to reset?
Wait up to 10 minutes for the gateway or modem to restart and your Broadband light to turn solid green.
Why is my internet light blinking red and green?
If you are connected using a DSL connection you can notice the DSL light at the back of the router to blink red and green. It is a sign that the connection is being established and that the modem is syncing with the network. Once it gets synchronized the DSL light should turn green.
Wi-Fi® Protected Setup (WPS) is a built-in feature of many routers that make it easier to connect Wi-Fi enabled devices to a secure wireless network.
How do I reboot my modem?
How to reboot your modem:
- Shut down your device (computer, tablet, phone, etc.).
- Unplug the power cord from the modem and your router.
- Wait 1 minute, then plug the power cord back into the modem and then the router.
- Wait for the Internet light to turn green.
- Turn your device back on.
- Try connecting to the Internet.
Does fixed wireless need a modem?
Setup and Maintenance of Cable and Fixed Wireless
For cable, a user only needs to add a modem to the standard setup. For fixed wireless, a user may need to install a receiver dish on the used property.
How fast is fixed wireless internet?
How fast is Fixed Wireless internet? While Fixed Wireless internet can reach speeds up to 1,000 Mbps, the most common speeds users experience average out around 25 Mbps. Across the board, Fixed Wireless subscribers can expect speeds of at least 10 Mbps download and 1 Mbps upload.