Resolving Print jobs stuck in queue and other printing problems using the HP Print and Scan Doctor
- Windows: Download HP Print and Scan Doctor.
- Run HPPSdr.exe from the download location on your computer.
- Once HP Print and Scan Doctor is open, click Start, and then choose your printer.
- Click Fix Printing.
Contents
How do I fix my printer not printing?
What to Do When Your Printer Won’t Print
- Check Your Printer’s Error Lights.
- Clear the Printer Queue.
- Solidify the Connection.
- Ensure You Have the Right Printer.
- Install the Drivers and Software.
- Add Printer.
- Check that Paper Is Installed (Not Jammed)
- Fiddle With the Ink Cartridges.
How do I fix my HP wireless printer?
Make sure paper is loaded in the main tray, and then turn on the printer. From the Wireless or Setup menu, select Network setup or Settings, and then select Restore Network Settings. Get the network name and password. Go to Find the wireless network password or PIN to connect an HP printer for more information.
Why is my HP printer not printing even though it has ink?
Check if the vents of the cartridges are clogged.Try using a different ink cartridge to determine if your printer is able to recognize cartridges. If your printer used to work with an old cartridge, try installing that old cartridge again and see if your printer produces any sort of output–any shade of gray will do.
Why is my printer not printing when the ink is full?
– Ink or toner cartridges that have become dislodged from their proper place. – The wrong paper size loaded in the input tray. – Clogged printer head nozzles causing a build-up of blocked ink or toner. – Blank pages in the document you’re printing.
Why is my printer not printing after changing cartridges?
After replacing your printer’s empty ink cartridge, the machine might not print correctly or at all. This often happens when the printer doesn’t recognize the cartridge or “thinks” it’s still empty. These problems are even more common if you refilled the empty cartridge yourself.
Why is my printer printing blank pages when it has ink?
Several factors may cause the product to print blank pages, such as print settings, low ink, or the product itself.Print a nozzle check pattern to see if any of the nozzles are clogged. Clean the print head, if necessary. Make sure the paper size, orientation, and layout settings in your printer software are correct.
How do I reset my HP printer?
1 Restore Defaults
- From the screen on your printer, navigate to Setup.
- Tap Tools.
- Tap Restore Defaults.
- Tap Yes.
- The printer will restart.
- Once restarted, your printer will have been reset to factory default settings.
How can I tell if my ink cartridge is clogged?
Faint, streaky or spotty prints are all common signs of a clog but a simple cleaning can usually get your HP ink cartridges working again. Printheads clog due to infrequent cartridge use. If you regularly go a few weeks without printing, your cartridges will eventually dry out and need to be replaced.
Why is my printer not printing in black and white?
First, check your printer settings on the file or picture your trying to print. If your page is setup to print in “grayscale” it will only print in black and white. Change the setting to “default” so it will print in color. If your settings look good from the start, the cartridge may just need to be primed.
Can you manually clean a printhead?
You can clean the printhead either manually or from your printer or computer. Before you start, you’ll want to perform a nozzle check to ensure your printhead needs cleaning, as this will save ink.
Can printhead be fixed?
Clogged print heads are the result of dried-up ink from lack of use, and can lead to patchy or erroneous printing. You can usually fix clogged print heads with your printer’s built-in self-cleaning software, though you may have to clean the print heads manually if that doesn’t work.
Why has my HP printer suddenly stopped working?
Make sure your devices are properly connected with each other, and the network or the cable you use to connect these devices is normal. You can also try restarting your HP printer. Turn it off completely and unplug the power cord, leave it for a couple of minutes, and then plug the cord back and power on the printer.
Press (Down Arrow) button until control panel displays COLD RESET. Press (Select). The printer will perform a cold reset and then continue its power-on sequence.
Why is my HP printer flashing orange?
When the printer shows orange light blinking, it mostly means some issues with the printer cartridge, toner, or simply corrupted configuration settings as reported by the user in the Microsoft Community.