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- Tap the three horizontal dots on the Tile you would like to transfer, and then select Edit Tile Details.
- Select Transfer Tile from the Details page.
- Enter the email of the account you would like to transfer the Tile to and hit Submit.
- A message will appear saying Transfer Complete.
Contents
How do I transfer my tiles to a new phone?
As long as you are logged in to your account, you’ll be able to use your Tiles from your new smartphone or tablet.
Use My Tile with a New Device
- Download the Tile app on your new device.
- Tap Sign In.
- Enter your Tile account credentials. If you forgot your password, click Forgot Password to receive an email from us.
How do you reprogram a Tile?
How Can I Reactivate My Tile Mate?
- Turn your smartphone off, leave it off for 2 minutes before turning it back on.
- Open the Tile app and leave it open for another 2 minutes.
- Try again to press the Tile button for 1 second.
- From here, your Tile should play a short tune and be activated and ready.
Can I use someone else’s Tile?
In an update to the company’s iOS and Android applications, users will now be able to share their Tiles with others, including friends, family, roommates, or anyone else they choose in order to increase the chances that their Tile – and whatever it’s attached to – gets found.
Can I reset a Tile?
For Tile models 2018 or older, you can reboot your Tile by pressing and holding down the button on the Tile for 10 seconds.
Can a Tile be linked to two phones?
Yes, just make sure both devices have the most up-to-date Tile app version. Both devices can ring the shared Tile as long as the device is within Bluetooth range of the Tile. You can ring a shared Tile one user at a time.
What happens when you mark a Tile as lost?
The Mark as Lost feature allows you to mark your Tile as lost in the app. Once your Tile has been found by either you or a Tile community member, you will receive a push notification and email notifying you of the item’s location.
How do I factory reset my tile pro?
The fix. The fix appears simple for most: Press the locator activation button on your Tile Pro for 10 seconds. That should reset the Tile Pro, letting the locator beacon be seen again.
How do you reuse a tile tracker?
Replace an Old Tile With a New One
Once you have your replacement, open up the app. Swipe left on the Tile you want to replace and tap Edit. At the bottom of the screen, tap “Replace this Tile.”
How do you rename tiles?
You can change your Tile’s name, category, or picture.
- In the Tile app, tap the Tile you wish to edit.
- Scroll down to and select More Options.
- To change the name of the Tile: Tap Name. Enter the new name.
- To change the photo: Tap Change Photo. Follow the prompts.
- To change the category: Tap Category.
What does it mean when your Tile beeps?
This is your Tile letting you know that it’s searching for a connection, but it can’t find your device just yet.Your Tile will beep 5 times like a “chirp” when you quickly double-press the button on your Tile if: Your Tile is out of range of your device.
How do you mark Tile as found?
To turn on the Notify When Found feature:
- In the Tile app, select the Tile that you want to locate.
- Tap the Notify When Found button.
- Tap the Done button.
Do tiles run out of battery?
Are the batteries replaceable? We design all Tiles to run a full year with zero upkeep. The new Mate and Pro have replaceable batteries which run for a year and then are easy to replace. Slim does not have a replaceable battery so it can be replaced or upgraded after a year.
Can I use a Tile to track someone?
Whenever a person who is running the Tile app passes within range of your Tile, their device will automatically and anonymously update your app with your Tile’s most recent location. You’ll then receive a notification of your Tile’s last known location so you can go back there to find it!
Every Tile user can share their Tile with one other person, and Tile Premium subscribers can share with an unlimited amount of people. But why share? By sharing your Tile, you’re recruiting additional finders to join your personal search party!
How does Tile notify when found work?
When your Tile is not nearby or in the last place the app recorded you having it, you can tap ‘Notify When Found’ for your Tile in the app. Now, whenever your Tile’s signal is picked up by any Tile app or network extender, you’ll receive an automatic and anonymous notification from us with your Tile’s latest location.
How far away can a Tile be tracked?
How Far Can You Track the Tile? Since Tile uses Bluetooth, it’s limited by the range of Bluetooth. Tile states their tracking devices work at distances of up to 150 feet for the Tile Sticker, 200 feet for the Tile Slim and Tile Mate, and 400 feet for the Tile Pro.
What do you do if you find someone’s Tile?
If you’ve found someone else’s Tile, there are a couple ways to get it back to its owner.
Return a Tile to Its Owner
- Download the Tile app and register for a free account.
- Find a safe location to leave the Tiled item.
- Log in and run the app next to the Tile for 2-5 minutes.
- Leave the Tile and the owner will be notified.
Do old tiles still work?
Tiles are designed to work as long as possible. If a Tile has not been activated in over a year, you may not have a full year of service left in that Tile. We recommend activating your Tiles as soon as you receive them to take advantage of the maximum benefits.
How do I unhide a tile?
Unhide a Tile
In the Tile app, tap Settings. Scroll down to and select Manage Hidden Tiles to see the Tiles you have hidden or replaced. Tap Unhide next to the Tile that you wish to unhide.
How do I delete a previously activated tile?
When a Tile is activated to an account, it cannot be deactivated. However, it can be transferred to another account. In order to protect your privacy, you can have the seller contact our Customer Care team using their Tile app account email address so that we can transfer the Tile to you.